What are the responsibilities and job description for the Quality Improvement Director position at Collaborative Support Programs?
Description
Under the direction of the CEO, the QI Director will provide strategic leadership and oversight for the quality improvement, compliance, and data-driven decision-making efforts across the agency.
HIGHLIGHTS
- Oversee the agency’s QI efforts, including managing complaints, grievances, corrective action plans, high-risk notifications, and other compliance-related tasks.
- Lead efforts to incorporate population health data into the agency’s QI process, analyzing data trends to make quality and compliance improvements.
- Aggregate and analyze outcome data to uncover underlying issues, identify opportunities for operational improvement, and guide the corrective action plan process.
- Provide leadership and supervision to a team responsible for day-to-day tasks related to data collection, compliance reporting, and monitoring for service-driven programs.
Full-time | 40 hours p/w| Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays
Requirements
- Bachelor's degree in a related field required (Master's preferred).
- 3 years of professional experience managing or coordinating quality assurance activities.
- Knowledge of QI processes, strategic planning and health services research, design and implementation.
- Strong analytical skills, with the ability to extract and interpret data to inform decision-making and identify opportunities for improvement.
- Strong organizational skills with the ability to prioritize multiple projects and meet tight deadlines.
- Proficiency in MS Office, electronic health record system; DocuSign; Survey Monkey, and other software applications and mobile applications.
- Ability to work with individuals with mental illness in a caring and professional manner.
- Valid NJ Driver’s License with acceptable driving record.
- Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use challenges to inspire and support others.
Salary : $80,000
