Director, Program Management Organization (PMO)

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

The Director of PMO will lead the Program Management Office within Collective Health responsible for ensuring the successful implementation and governance of projects across the organization. Reporting to the SVP of Engineering, this role will collaborate with various departments to optimize project delivery, enhance operational efficiency, and align project outcomes with strategic business objectives.

What You'll Do

• Lead, grow and manage the program management organization, providing leadership and guidance to drive successful program execution
• Responsible for the workforce planning and allocation of resources for the organization through a team of project managers and technical program managers
• Ensure product development resources are aligned to the top priorities of the organization
• Work closely with the Engineering and Product leadership to streamline the PDLC and contribute to the product and technology strategy
• Establish and implement quarterly planning, resource allocation, and capacity planning for product development initiatives.
• Ensure the organization effectively implements and adheres to agile software development practices.
• Define and manage the operating rhythms for the product development team including execution and business reviews
• Drive, own and be accountable for on-time and quality delivery of critical initiatives
• Coordinate efforts between product development, customer experience, and implementation teams to ensure alignment of product objectives with overall business goals.
• Facilitate regular communication and updates regarding project statuses, risks, and achievements.
• Bring a culture of “bias to action” and improve speed of execution
  
  

To Be Successful In This Role, You'll Need

• 15 years of experience in program management with 5 years of experience building and managing a team of Program Managers and leading complex technical initiatives
• Bachelor’s degree or equivalent experience in Information Technology, Business Administration, or a related field.
• Proven communication and interpersonal skills, including relationship building and collaboration within a multi-disciplinary, cross-functional team
• Experience managing and mentoring a team of project managers and technical program managers
• Strong problem-solving skills and the ability to think strategically about technology and business challenges
• Experience with various project management methodologies (e.g., Agile / SAFe, Waterfall).
• Experience leading teams responsible for building and shipping consumer or enterprise facing products
• Knowledge of software development processes and best practices
• High level of proficiency in project management software such as Jira
• Ability to lead multiple projects and priorities in a fast-paced environment.
  
  

Pay Transparency Statement

This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (San Francisco, CA and Lehi, UT.

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

San Francisco, CA Pay Range

$189,000—$237,000 USD

Lehi, UT Pay Range

$151,000—$188,500 USD

Plano, TX Pay Range

$166,000—$207,500 USD

Why Join Us?

• Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
• Impactful projects that shape the future of our organization
• Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
• Flexible work arrangements and a supportive work-life balance
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

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