Director of Program Management

Weave is looking for a Director of Program Management to lead the strategic planning, execution, and delivery of company initiatives. This position requires a strong change leader who can establish a clear vision of the desired future state and drive execution across diverse business units to ensure success. The Director of Program Management will establish governance for the company’s portfolio of projects and ensure initiatives align with strategic goals. They will cultivate strong relationships, champion change, and anticipate potential problems. As a driver of operational excellence and business impact, this role is key to taking Weave to its next level of performance.

• This position will be hybrid based out of our Lehi, UT HQ
• Reports to: VP of Business Operations and Technology

What You Will Own

Strategic Leadership:

• Define, implement, and oversee the program management office (PMO) strategy in alignment with the company’s strategic objectives.
• Establish a clear vision for the desired future stage and outline a strategic plan to achieve it.
• Prioritize and sequence programs and projects to maximize impact and resource efficiency across the organization.
• Act as a key partner in the development and execution of the company's strategic roadmap.

Results-Oriented:

• Drive measurable results through program delivery.
• Develop and track metrics to measure program performance, progress, and impact, using insights to drive improvements.
• Provide regular executive-level reporting, highlighting progress, success metrics, challenges, and recommendations.

Governance:

• Develop, implement, and optimize processes, standards, and methodologies to ensure consistency and quality in project delivery.
• Implement and evaluate governance frameworks that facilitate decision-making, risk management, and accountability across project teams.

Execution:

• Oversee the execution of multiple complex, cross-functional programs, ensuring projects are completed on time, within scope, and on budget.
• Drive effective cross-functional collaboration across legal, security, compliance, technology, marketing, sales, product, support, etc.
• Coordinate the necessary training and support to equip the organization with the skills and knowledge needed to adapt in order to achieve program objectives.
• Manage resources, timelines, budgets, and deliverables, leveraging strong organizational and leadership skills to drive projects forward.
• Lead and coordinate operating rhythms for strategic planning and run-the-business motions (e.g. weekly, monthly, and quarterly reviews).

Stakeholder Engagement:

• Act as the primary point of contact for senior leadership and key stakeholders on the status, issues, and risks related to major programs.
• Ensure transparent communication across project teams, business units, and stakeholders to foster alignment and drive engagement.

Team Development and Leadership:

• Build and mentor a high-performing team of program and project managers, fostering professional growth, collaboration, and a culture of accountability.
• Encourage a data-driven approach to problem-solving and decision-making, enhancing team effectiveness through continuous improvement practices.

Risk Management and Problem Solving:

• Proactively identify, assess, and mitigate risks that could impact success, ensuring effective contingency planning and issue resolution.
• Facilitate problem-solving efforts and proactively address challenges to maintain momentum.

What you will need to accomplish the job

• Bachelor’s degree in business, information systems, engineering, or related fields.
• 10 years of experience in project or program management, with a proven track record of leading complex, cross-functional projects in a large organization.
• Ability to build trust with both external and internal customers.
• Experience leading initiatives involving go-to-market and technology transformation.
• Strong knowledge of program management methodologies (e.g., Agile, Waterfall, Lean, PMI) and governance frameworks.
• Strong business acumen and financial oversight experience.
• Demonstrated ability to manage resources across multiple internal projects.
• Demonstrated ability to influence and collaborate across all levels of the organization.
• Excellent communication, negotiation, and interpersonal skills, with experience engaging C-suite stakeholders.
• Strategic thinking, decisiveness, and adaptability.
• Operates with a strong sense of accountability and cultivates this in others.
• Drives clarity where there is ambiguity.

What will make us love you

• Experience driving transformative initiatives in an enterprise environment.
• PMP or PgMP certification is highly desirable; additional certifications in Agile (e.g., SAFe, CSM) are a plus.
• Demonstrated success leading complex change.