Operations Manager

We're looking for an Operations Manager to help with our continuous growth and expansion.

Company Overview

Veterans are highly encouraged to apply.

COMPANY MISSION: To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

Core Values:

Building Leaders, Listen, Fulfill and Delight, Always Branding, Create a Fun and Winning Team Environment.

Job Summary

• We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Operations Manager role. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture.

Ideal Candidate

• The ideal individual for this position would be one who is confident and able to lead a team by energizing and motivating. Someone who is strong both mentally and physically that can consistently address problems in a calm corrective manner and step into jobs to both oversee employees and perform work when necessary. Someone looking for a change in the typically 9-5 desk job that would enjoy a more active fast passed environment who can adapt to change in the day and multitask effectively. A punctual, reliable, detail-oriented individual who strives for providing a high degree of customer service.

Responsibilities

• Energize and Motivate crews for the day during a morning huddle.
• Oversee and manage one of our warehouse hubs in our northern territory (Brookfield, CT)
• Ensuring the day starts on time and crews are on the road ready and prepared for the day.
• Perform day-to-day management of moving and junk hauling operations, including put not limited to ensuring crews have correct supplies and paperwork for jobs, coordinating routes, tracking crew, rescheduling appointments, and ensuring jobs are billed accurately.
• 100% client amazement and loyalty
• Interacting with clients in a friendly and professional manner at all time.
• Creating a memorable experience and repeat business.
• Business Operations Safety and truck safety
• Ability to work in the truck with our crews as needed. Lead the crew. Help our clients with their wants and desires. Provide white glove services.
• Establish value and price appropriately so the client understands the value they received for the price they were charged.
• Managing P & L and annual budgets with franchise partner
• Utilize systematic hiring and training process.
• Conduct client estimates for Moving and Junk Removal services as needed.
• Manage staff scheduling using When I work, schedules are posted weekly
• Boost team member awareness of company mission and vision to be measured by achieving team member goals.
• Run franchise operations to ensure revenue and profitability targets are met.
• Work closely with Franchise Partner to implement and build new systems and processes.
• On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.
• Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety.
• Attend periodic learning and training events.
• Produce and review operational reports to make operational decisions.
• Execute monthly marketing plans with other office members.
• Meet with clients / speak with clients on the phone to provide accurate estimates for our services, and utilize value-based selling methods to sell clients on our services.

Preferred Experience:

• 2 years’ experience managing junk or moving company operating location OR operations management

E.O.E. - Benefits include a competitive starting pay, opportunity for growth and advancement in a quickly growing franchise, and the opportunity to work in a Fun, Enthusiastic Team environment! Profit-sharing program to be implemented in the near future as the business continues to grow!

If this sounds like you, we want to hear from you!

Actively recruiting and interviewing now!
operations manager, manager, truck driver, mover, hauler, junk removal

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Warehouse Experience: 1 year (Preferred)
• Supervising Experience: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Brookfield, CT 06804 (Required)

Work Location: In person

Salary : $20