2024-25 Receptionist (Baton Rouge, LA)

About this role: We are seeking a receptionist to serve as a critical member of our school’s Operations Team. They are the face of our school for visitors and families- they fundamentally shape the community perception of our network.

About Collegiate Academies: Collegiate Academies prepares all students for lives of unlimited opportunity. Founded in 2008, Collegiate Academies serves over 3,000 students in five public high schools and two postsecondary programs in New Orleans and Baton Rouge. We see the individual greatness of every student who comes through our doors. We serve a dramatically higher proportion of students with special needs, students who are English language learners, and students who are from economically disadvantaged backgrounds. Our teams engage in regular observations, weekly coaching meetings and ongoing learning through professional development.

Responsibilities:

Front Office Management

• Establish and maintain the main office, supply storage spaces, and staff break room as a welcoming, secure, calm, and clean environment for visitors, students, and staff.
• Meet the needs of all visitors and staff in a timely and respectful fashion while maintaining records of all visitors, students, and vendors in the front office.
• Answer phone calls and voicemails in a courteous manner.
• Order supplies as requested by staff.
• Receive packages and mail l each day.
• Assist Principal, DFO, and network team with special projects.

Attendance and Student Records

• Assist with student registration and enrollment.
• Maintain accurate and up-to-date daily attendance records and student data.
• Correct all errors in attendance daily and communicate habitual errors or issues with attendance to teachers and appropriate leaders.
• Log any student early dismissals and communicate with bus drivers and teaching teams.
• Process all student records requests in accordance with our handbook and in a timely manner.

Mindsets, beliefs and skills:

• Positive attitude and strong work ethic. Ability to constantly find joy in the successes and challenges of our work. Ability to demonstrate that joy towards students, families, and teammates.
• Desire to work at a college-prep high school rebuilding urban education for all learners.
• Having a deep belief in school responsibility is to help all students realize that potential.
• High level of organization and ability to juggle multiple projects at once, while consistently meeting deadlines and following through on responsibilities.
• Strong written and verbal communication skills.
• Proficiency in managing online databases and calendars.
• Hold high expectations for student interns and be willing to coach them as they build skills and independence.
• Foster positive rapport and relationships with students, families, visitors, and community members.
• Demonstrate flexibility and creatively embrace ambiguities of building a school.

To Apply:

Please submit a resume and application online. In the application, you will be asked to answer the following questions. You may want to plan your answers in advance of beginning the application.

• How do you see this role as critical to the CA mission? (1-2 paragraphs)
• Describe a time in your career where you had to grow dramatically in your mindsets and skills to ensure you met your goals. What was challenging about this? How did you do? (2-3 paragraphs)
• Describe an instance in your professional life when you successfully influenced an outcome or influenced change when there was not a direct reporting relationship. How did you do it? (2-3 paragraphs)

Disclaimer:

Collegiate Academies encourages individuals of all identities and backgrounds to apply for this position. We are an equal opportunity employer, fully committed to hiring a talented and diverse group of individuals. Collegiate Academies does not discriminate on the basis of race, religion, creed, color, national origin or ancestry, age, sex, gender identity, sexual orientation, marital status, veteran status, disability, or any other category protected by applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Being authorized to work in the U.S. is a precondition of employment. Collegiate Academies does not sponsor employment visas.