What are the responsibilities and job description for the Housing Case Manager position at Collier County, FL?
Salary : $56,646.00 - $62,310.60 Annually
Location : Naples, FL
Job Type : Full Time, Regular
Job Number : 09053
Department : Public Services Department
Division : Community and Human Services
Opening Date : 01 / 17 / 2025
Closing Date : 1 / 30 / 2025 11 : 59 PM Eastern
Job Summary
Assesses the needs of clients and arranges and coordinates services / resources through the County, State and Federal programs. Ensures compliance with state and federal grant requirements.
Essential Functions
- Manages an assigned caseload of clients.
- Completes eligibility assessments of clients; discusses and develops a care plan to meet the service needs of the client; arranges and coordinates needed services for clients; and provides follow-up with clients as needed.
- Maintains Federal, State, and County mandated client records; prepares reports; and writes letters and correspondence.
- Develops and manages a monthly and annual budget for assigned clients.
- Contacts and advocates with other community agencies on client's behalf.
- Registers clients for the Special Needs Registry, if applicable.
- Assists in crisis interventions; provides clients and families with short-term counseling.
- Provides information and referrals for the public and community agencies; receives, processes, and tracks referrals.
- Develops and maintains client tracking system for active clients; develops and maintains information and referral database.
- Complies with each program's requirements; reviews and implements new and changing program requirements.
- Represents divisional interests at community meetings; attends seminars and in-service training classes.
- Provides interviews for clients and schedules home visits; arranges and coordinates in-home services for clients as needed.
- Tracks all client contacts on behalf of client.
- Provides interviews to walk-in clients to assess their needs.
- Resolves conflicts with clients and service providers.
- Arranges access to medical care for clients.
- Maintains internal controls for senior services.
Minimum Qualifications
LICENSES / CERTIFICATES :
Supplemental information
Collier County BCC offers a variety of benefits to both regular full and part time employees. For information, click t o view the comprehensive benefits package we have to offer you when you join our team.
Individuals hired into temporary positions for a period of less than six months, volunteers and interns are not benefit eligible. Temporary employees hired for longer than six months may be eligible for Florida Retirement System Benefits as well as others required by law.
APPLICANT NOTICE : Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.
Do you possess two (2) years of related experience?
Do you possess a Bachelor's degree? Note : Candidates without a degree should possess an additional four (4) years of related experience.
Describe your experience with housing programs (i.e. finding placements, working with landlords).
Describe your working experience with low to moderate income and homeless persons.
Describe your case management skills (managing case load, writing case notes, working with community agencies).
Do you possess and maintain a valid Driver's License?
Required Question
Salary : $56,646 - $62,311
