What are the responsibilities and job description for the Housing Case Manager position at Collier County?
Assesses the needs of clients and arranges and coordinates services/resources through the County, State and Federal programs. Ensures compliance with state and federal grant requirements.
LICENSES/CERTIFICATES:
- Manages an assigned caseload of clients.
- Completes eligibility assessments of clients; discusses and develops a care plan to meet the service needs of the client; arranges and coordinates needed services for clients; and provides follow-up with clients as needed.
- Maintains Federal, State, and County mandated client records; prepares reports; and writes letters and correspondence.
- Develops and manages a monthly and annual budget for assigned clients.
- Contacts and advocates with other community agencies on client’s behalf.
- Registers clients for the Special Needs Registry, if applicable.
- Assists in crisis interventions; provides clients and families with short-term counseling.
- Provides information and referrals for the public and community agencies; receives, processes, and tracks referrals.
- Develops and maintains client tracking system for active clients; develops and maintains information and referral database.
- Complies with each program’s requirements; reviews and implements new and changing program requirements.
- Represents divisional interests at community meetings; attends seminars and in-service training classes.
- Provides interviews for clients and schedules home visits; arranges and coordinates in-home services for clients as needed.
- Tracks all client contacts on behalf of client.
- Provides interviews to walk-in clients to assess their needs.
- Resolves conflicts with clients and service providers.
- Arranges access to medical care for clients.
- Maintains internal controls for senior services.
- Bachelor’s degree required.
- Two (2) years of related experience.
- Candidates without a degree should possess an additional four (4) years of related experience.
- Fingerprinting required.
LICENSES/CERTIFICATES:
- May be required to obtain and maintain certification(s) related to a particular program.
- Must possess and maintain a valid Florida Driver’s License with any applicable endorsement(s) to drive a County vehicle as provided in CMA 5805.
- Salary offers above the minimum pay grade may be considered based on qualifications.
- Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
- This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.
Salary : $56,646 - $62,311
