What are the responsibilities and job description for the Applications Analyst I - EPMD- Tech Support - Enterprise Asset Management position at Collier County?
Provides support and software solutions for assigned County information system programs and applications, which may include Web applications, business applications developed in-house, and/or applications purchased from vendors (i.e., intra-agency financial applications); performs work, which involves facets of new and existing applications, from development and installation through maintenance, troubleshooting and upgrades/modifications.
Defines requirements, develops specifications, and documents processes for new software applications and modifications to existing software; meets with users/customers to define user needs; analyzes business functions and work processes; determines technical needs; identifies system compatibility and capacity issues; identifies hardware and other equipment needed to support programs.
Tests new software applications and/or modifications/upgrades, which meet identified needs; prepares and maintains system/program documentation; tests prototype applications and works through operational problems; installs and configures software/applications; establishes user access levels, system security protocols; designs, writes and maintains GIS script programs.
Changes the configuration of information systems in accordance with direction/modeling associated with/driven by business processes; fully tests changed performance of system and the impact on the remainder of the systems, documenting configuration changes in accordance with BCC IT standards for documenting process flows; communicates and coordinates changes with BCC IT production control staff.
Provides training, support and assistance to users; responds to user demands, questions and requests for assistance; provides information and explanations regarding software and applications.
Troubleshoots assigned programs/applications; resolves software application, operating system and network issues that prevent clients form accessing and utilizing information technology. Initiates and participates in system upgrades.
Performs project management duties for assigned software/applications projects, identifies project scope, milestones and sequence of project steps/actions; creates and maintains project deadlines; and documents and communicates project status; prepares reports on project schedules and status and submits to management.
Designs, develops, tests and maintains databases for assigned applications; designs database structure and defines database environment; assists Database Administrator with monitoring database performance; ensures data integrity; and manages data transfers, migrations, conversions, and/or connections.
Implements the technical methodologies for the creation and use of spatial and tabular data; provides for the digitizing and quality control of source documents and maps; performs maintenance of all divisional GIS data as required.
Prepares requests for proposals for new business information systems; defines system specifications and technical requirements; reviews RFP responses from vendors; and provides recommendations regarding vendor selection; performs contract administration for assigned procured applications; coordinates applications development, implementation, modification, and maintenance work with vendors.
Two (2) years of related experience; experience should be directly related to assigned business unit’s technical systems and programs.
Candidates without a related degree should possess an additional two (2) years of related experience.
Fingerprinting required.
- Salary offers above the minimum pay grade may be considered based on qualifications.
- Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
- This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.
Salary : $63,719 - $103,226
