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Front Office Receptionist

Colon & Rectal Specialists
Rochester, MI Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is crucial in ensuring the smooth operation of our clinic and enhancing the patient experience.

Responsibilities

  • Greet and welcome patients as they arrive at the clinic.
  • Perform documentation review to ensure all patient information is accurate and complete.
  • Verify insurance information and assist with insurance-related inquiries.
  • Handle medical collections and process payments efficiently.
  • Assist patients with Medicare-related questions and documentation.
  • Manage appointment scheduling and maintain an organized front desk area.
  • Provide support for office management tasks, including filing, data entry, and maintaining patient records.
  • Collaborate with medical staff to facilitate smooth patient flow within the clinic.
  • Address patient concerns or inquiries in a professional manner.

Experience

  • Previous experience as a Front Desk Receptionist in a medical or dental setting is preferred.
  • Familiarity with medical billing processes and terminology is a plus.
  • Strong organizational skills and attention to detail are essential for success in this role.
  • Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.

Join us in providing outstanding service to our patients while contributing to the efficient operation of our clinic!

Job Type: Full-time

Pay: $15.75 - $16.45 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Medical Specialty:

  • Colorectal Surgery

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

Salary : $16 - $16

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