What are the responsibilities and job description for the Business Office Manager position at COLONEL GLENN HEALTH & REHAB?
Job Title: Business Office Manager – Skilled Nursing Facility
Location: 13700 David O Dodd Road, Little Rock, AR 72210
Job Type: Full-Time
Facility Type: Skilled Nursing Facility / Long-Term Care
About Us:
Colonel Glenn Health and Rehab is a trusted and compassionate long-term care provider committed to excellence in resident care. We are seeking an experienced and detail-oriented Business Office Manager to join our team. If you thrive in a fast-paced healthcare environment and are passionate about managing financial operations that directly support resident care, we want to hear from you!
Job Summary:
The Business Office Manager is responsible for overseeing all business office functions, including billing, collections, accounts payable/receivable, payroll, and resident financial services. This position ensures compliance with state and federal guidelines while maintaining accurate financial records and providing exceptional customer service to residents and their families.
Key Responsibilities:
- Manage Medicaid, Medicare, and private insurance billing
- Oversee accounts receivable and collections processes
- Maintain resident trust accounts and financial documentation
- Coordinate with admissions and clinical teams on financial eligibility and coverage
- Ensure timely month-end closing and financial reporting
- Supervise and train business office staff
- Communicate with residents and families about billing and payment plans
- Ensure compliance with all regulatory and company standards
- Serve as liaison between the facility and corporate office on financial matters
Qualifications:
- High school diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Business Administration, or Healthcare Management preferred
- Minimum 2–3 years of business office experience in a long-term care or healthcare setting
- Strong knowledge of Medicare/Medicaid billing and collections
- Experience with billing software (e.g., PointClickCare, etc.)
- Excellent leadership, communication, and organizational skills
- Ability to work independently and manage multiple priorities
What We Offer:
- Competitive pay based on experience
- Comprehensive benefits package (medical, dental, vision, 401k)
- Paid time off and holidays
- Career advancement opportunities
- Supportive and team-oriented work environment
Apply Today and Join Our Caring Community!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Little Rock, AR 72210 (Required)
Work Location: In person
Salary : $20 - $23