Housekeeper Lead ($16/hour)

ABOUT COLONIAL DOWNS GROUP

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, and Virginia Horseplay. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.
• Responsible for fostering an environment of support and motivation for Team Members.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
• Supports and trains EVS Attendants in various tasks, ensuring the results meet and/or exceed company expectations.
• Works with Facilities Manager to create task and checklists.
• Holds department pre-shift briefings and delegate job assignments as per guidance of the Facilities Manager.
• Ensures operation is OSHA and Hazcom compliant; including maintenance of the departmental MSD Sheets.
• Ensure all equipment and chemicals are safely labeled, stored, and Team Members are fully educated on use/hazards.
• Works with the EVS Shift Manager to build inventory pars. Reviews equipment and supply inventories and reports inventory par variances.
• Receives equipment and supplies and coordinates distribution and storage of such in an organized fashion.
• Ensures that all storage areas are labeled and maintained in good order.
• Monitors equipment condition and ensures that is it properly maintained.
• Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Other duties as assigned.

REGULATORY AND COMPLIANCE RESPONSIBILITIES

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

POSITION QUALIFICATIONS

• High school diploma or GED certificate.
• Six months to one year of prior work experience in a similar role.
• Excellent communication skills both written and oral. 
• Working knowledge of Excel and Word required.
• Previous customer service experience required.
• Must be able to formulate and communicate ideas.
• Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels and varied light levels including flashing lights.

CERTIFICATES, LICENSES, AND REGISTRATIONS

• Must be able to obtain and maintain a valid Virginia Racing Commission license.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#colonialdowns

Salary : $16