What are the responsibilities and job description for the Lead Housekeeper position at WESTMINSTER CANTERBURY RICHMOND?
Hours: 8a-4:30pm Monday thru Friday, and every 3rd weekend.
MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:
- Clean and sanitize all assigned area
- Shampoo, buff, mop, extract and wax all types of flooring
- Maintain trash chute rooms by removing trash and ensuring cleanliness
- Assist with functions by setting up and breaking down equipment
- Perform regular cleaning and sanitizing of chairs and wheelchairs
- Maintain and clean various light fixtures throughout the continuum
- Inspect and clean all equipment before and after use
- Assist with functions by setting up and breaking down equipment
- Complete daily assignments to provide customer satisfaction and compliance with regulatory requirements
- Conduct on-going training throughout department to meet regulatory requirements and optimize customer service
- Recognize individual staff members for success of the department
- Distribute supplies and products on weekly basis required to perform job duties
- Comply with departmental on-call service to provide after-hour service
- Assist with residential and staff moves to meet established timelines
- Communicate with management staff regarding information related to staff performance evaluations
- Promote cooperation among team members
- Additional duties as assigned
EQUIPMENT:
- Assorted janitorial equipment and supplies
- Carpet extractor, wet vac and vacuum cleaners
- Broom and dustpan, mop, bucket and wringers
- Cleaning cart
- Ladder
- 2-way radios
- Computer and telephone
PHYSICAL REQUIREMENTS:
- Ability to stand, bend, stoop, reach and kneel for long periods of time
- Ability to lift 25 pounds without assistance, 26 pounds with manual or mechanical assistance
- Ability to push/pull up to 25 pounds unassisted
- Ability to climb a ladder
REQUIRED KNOWLEDGE, SKILLS AND ABILITY:
- Knowledge of OSHA requirements
- Operate equipment used in variety of housekeeping trades
- Demonstrated ability to direct the work of others
- Ability to communicate effectively; to collaborate with team members and other departments
- Make decisions based on objective analysis of situation
- Ability to read work assignments and to communicate with residents/staff through verbal and written instructions
- Ability to work independently
DESIRED KNOWLEDGE, SKILLS AND ABILITY:
- Experience working with seniors
- Previous healthcare experience
- Previous hospitality experience
REQUIRED EDUCATION AND EXPERIENCE:
- High School Diploma or equivalency
- Basic computer skills to include Microsoft Office
- Knowledge of OSHA requirements
- Five years general housekeeping experience
- Two years of leadership experience
DESIRED EDUCATION AND EXPERIENCE:
- OSHA Certification
REQUIRED BEHAVIORAL COMPETENCIES:
- Exceptional customer service skills and the desire to work in an environment with high standards and expectations
- Caring and compassion to residents, families, staff and guests
- Dedication and compliance with attendance policies
- Ability to take the initiative, a self starter
- Personal effectiveness
- Offers of employment are conditioned on applicants meeting requirements of a pre-employment drug screening and background check