What are the responsibilities and job description for the Appointment Coordinator position at Colonial Motor Mart?
Job Title: Appointment Coordinator
Job Summary:
We are seeking a detail-oriented and organized Appointment Coordinator to manage and schedule appointments for our team. The ideal candidate will possess excellent communication skills and a strong ability to multitask in a fast-paced environment. This role is essential in ensuring that our clients receive timely and efficient service.
Key Responsibilities:
- Schedule and confirm appointments for clients and team members
- Maintain an organized calendar and ensure all appointments are accurately recorded
- Communicate effectively with clients to understand their needs and preferences
- Handle incoming calls and inquiries related to appointments
- Coordinate with team members to optimize scheduling and resource allocation
- Follow up with clients to remind them of upcoming appointments
- Assist in resolving any scheduling conflicts or issues that may arise
- Maintain confidentiality and professionalism in all interactions
Skills and Qualifications:
- High school diploma or equivalent; additional education or certification in office administration is a plus
- Proven experience in a scheduling or administrative role
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Proficient in using scheduling software and Microsoft Office Suite
- Ability to multitask and prioritize effectively
- Strong problem-solving skills and a proactive approach to challenges
- Customer service-oriented mindset
We are an equal opportunity employer and welcome applications from all qualified individuals.