What are the responsibilities and job description for the Inside Sales / Customer Service position at Colony Hardware?
Description
Position at All Size Supply Co, a Colony division
As an Inside Sales / Counter Sales Representative with All Size Supply (a division of Colony Hardware) you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at All Size Supply/Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day
All Size Supply/Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
With 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
All Size Supply is a supplier of industrial fasteners to the oil/gas and manufacturing industries. Our focus is on providing quality customer service through our knowledgeable sales staff, local inventory, as well as our kitting and vendor managed inventory program offerings.
Our people are our most valuable asset. Success as an All Size/Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at All Size/Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside All Size/Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to All Size/Colony Hardware today to join our growing family!
All Size Supply/Colony Hardware’s Commitment to Equal Opportunity
All Size Supply/Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Position at All Size Supply Co, a Colony division
As an Inside Sales / Counter Sales Representative with All Size Supply (a division of Colony Hardware) you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at All Size Supply/Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day
- You will work directly with customers to ensure they order the right products and that the orders are ready on time.
- Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
- You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
- You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
- You will support operations by pulling orders and packing them as needed.
- Order/data entry.
- Tracking vendors for specific parts.
- You are looking for a career with a growing company with opportunities for growth, development, and advancement.
- You love working with customers, providing solutions and outstanding customer service.
- You have an entrepreneurial spirit is the foundation of your work ethic. You are results-driven, and adept at utilizing technology and data to support your success strategy.
- You are skilled at developing and nurturing relationships as a means to success.
- You love winning and are innately competitive.
- You refuse to compromise your integrity to make a “sale”.
- Paying attention to the details is engrained in who you are. Doing it right is as important as doing it with a sense of urgency.
- You stay focused, and nothing falls through the cracks on your watch.
- A minimum of two-to-three years of successful inside sales experience.
- Knowledge of the construction industry and products a plus.
- At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
- Knowledge of customer service and order processing systems.
- Experience in the Industrial Fasteners industry is preferred but not required
All Size Supply/Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
- Competitive salary plus quarterly bonuses
- Multiple medical, dental, and vision plan options
- Short Term Disability, Long Term Disability, and Life Insurance
- 401k retirement plans with a generous company match
- Tuition reimbursement
- Competitive sick, vacation and PTO time as well as paid holidays
- Company-provided PPE as required
- Company-paid training and certifications
- Generous discounts on the best products from leading industry vendors
With 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
All Size Supply is a supplier of industrial fasteners to the oil/gas and manufacturing industries. Our focus is on providing quality customer service through our knowledgeable sales staff, local inventory, as well as our kitting and vendor managed inventory program offerings.
Our people are our most valuable asset. Success as an All Size/Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at All Size/Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside All Size/Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to All Size/Colony Hardware today to join our growing family!
All Size Supply/Colony Hardware’s Commitment to Equal Opportunity
All Size Supply/Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
