Medical Scheduler/Receptionist

POSITION OVERVIEW

Colorado Center of Orthopedic Excellence (CCOE), a division of Orthopedic Centers of Colorado, is a busy orthopedic practice seeking an energetic, organized, self-motivated, reliable team member who can work in a fast-paced medical office environment. Candidate must have strong multi-tasking skills with friendly, caring, and customer service focused patient interaction. Candidate must be able to work closely with the physicians, medical assistants, front desk staff in a collegial manner.

Medical terminology and basic knowledge of insurance plans required.

ESSENTIAL FUNCTION

· Triaging of patients

· Scheduling new and established patients, MRI follow ups.

· Directing calls to destination (Triage, Medical Assistant, Surgery Scheduler, Business Office, etc..).

· Calling patients to set-up appointments when referrals have been sent to CCOE from other medical provider's offices.

· Verifying benefits, referrals and authorizations.

· Strong computer knowledge

· Previous experience with Allscripts highly preferred

· Other duties as assigned.

REQUIRED QUALIFICATIONS AND SKILLS:

• High School Diploma, or equivalent
• Experience in a health care setting
• 1 year of medical scheduling preferred
• Skills in establishing and maintaining an effective relationship with patients, staff, and other medical office personnel.
• Ability to learn of have knowledge of medical terminology, procedures, and protocols.
• Ability to perform in high volume, multi-task environment.
• Knowledge in performing pre-authorizations.

· Ability to read, understand, interpret, and respond to different situations and able to communicate appropriately.

· EHR Experience

· Medical Insurance knowledge

· Time management skills

WORKING CONDITIONS:

• Frequent standing, typing, moussing, and reading paper and electronic documents.
• Ability to file and track documents and data, both in written and electronic form
• Hours of business are Monday – Thursday from 8:00 a.m. to 4:30pm, Fridays 7:30- 4:00 pm
• On occasion, some early, late and overtime hours may be required.
• Requires long periods of sitting and computer usage.
• Managing Scheduling, rescheduling and canceling patients appointments
• Answering telephone calls in a prompt and polite manner
• Registering patients on the phone and in person and preform insurance verification
• Verify patient insurance coverage
• Handle incoming phone calls and other communications, responding promptly
• Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data.
• Flexibility and the ability to adapt to changing schedules.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Perioperative Care
• Radiology
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Work Location: In person

Salary : $18 - $20