What are the responsibilities and job description for the Director of Consortial Operations position at Colorado Community College System (CO)?
JOB
The Colorado Community College System (CCCS) is hiring a Director of Consortial Operations to join our Academic & Student Affairs division. We’re looking for someone with strong customer service skills who values clear and detailed communication with stakeholders and colleagues across all levels of an organization. If you’re looking for a role that focuses on elevating the collective work of a team of subject matter experts and that allows you to help colleges statewide with their business processes, this position may be for you! CCCS provides generous leave, excellent benefits, and flexible work schedules, including hybrid-remote work within the state of Colorado.In this position you will provide strategic leadership, operational expertise, business process development, data analysis and reporting, consortial governance leadership, and project management within CCCS for the ongoing operations, organizational planning, and evaluation of Colorado Online and other consortial operations (including the Rural College Consortium and the Colorado Skills Institute).
EXAMPLE OF DUTIES
Making decisions regarding day-to-day operations including trouble-shooting problems, creating continuous improvement processes, and escalating decisions to the Vice Chancellor as appropriate. Partnering with Deans and Directors in Academic and Student Affairs and college partners to plan, implement, and evaluate business processes and operational procedures to help ensure successful resolution of student and faculty opportunities, challenges, or concerns.Collaborating, meeting, and gathering input from functional area and other constituency groups to draft and revise recommendations and proposals to ensure effective and efficient consortial operations.Facilitating strategic planning by leading collaborative sessions with consortium leadership, consortium members, and key constituency groups to gather input, align priorities, and co-create the strategic vision.Coordinating data collection each term for needs analysis and/or formative evaluation efforts (surveys, focus groups, and other evaluation metrics) then using the results to generate, update, or maintain a roadmap of organized, coherent business requirements for consortial staff to utilize.As a member of the Consortia Operations Leadership team, you will lead the administration of the consortial governance model and foster a collaborative consortial culture.
SUPPLEMENTAL INFORMATION
Attributes that will contribute to success in this position: Advanced skills in MS 365 Office, particularly Excel, Visio, PowerPoint, and SharePoint, with the ability to rapidly learn and use CCCS academic and student technology platforms to effectively support project work. Practiced in key project management techniques including resource and people management, tracking and measuring outcomes, data collection and analysis, and reporting to make and communicate data-informed decisions. Ability to synthesize and draw key insights from a high volume of information to make timely, informed decisions that consider the facts, goals, constraints, and risks; ability to use professional judgment in complex situations; effectively and appropriately deals with/adapts to change; demonstrates critical, creative, and reflective thinking. Utilizes excellent time management and problem-solving techniques with the ability to multi-task while providing timely responses to email, phone, and other communication requests in a fast-paced, high volume, virtual environment. Actively contribute to a work environment that embraces inclusiveness, diverse perspectives, ethical behavior, and constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Skilled in the application of effective written and oral communication techniques to convey clear and timely messages to a broad base of constituents across varying levels of experience with the subject matter. Advanced ability to lead collaborative decision-making work teams while actively fostering and promoting cooperation and commitment within a team to achieve project goals and deliverables. Skilled in change management, conflict resolution, and consensus building practices.Ability to be self-driven, taking responsibility for own performance by developing a mission-driven work plan, setting clear goals, and balancing critical job requirements through results-oriented task management.Consortium leadership experience is highly desired but not required. Work Location/Travel Expectations: The office location for this position is 9101 E. Lowry Blvd. Denver, CO 80230. Occasional travel within Colorado may be required to attend in-person meetings with key constituency groups at college campuses or other locations.Alternative work arrangements, including flexible schedules and hybrid-remote work, may be available. All work must be completed in the state of Colorado.The Colorado Community College System is the state’s largest provider of higher education and workforce training, consisting of 13 colleges and over 35 locations across the state, educating approximately 115,000 students annually. In addition, we train more than 4,000 Coloradans each year through customized employer training programs. Our mission is to provide accessible, responsive learning environments where students can achieve their educational, professional and personal goals in an atmosphere that embraces academic excellence, diversity and innovation. We are an organization that encourages individuals to bring their whole selves to work.CCCS believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.Note: per the Colorado Job Application Fairness Act, an applicant may redact information from their resume, cover letter, and/or transcripts that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. If your position requires us to review an official transcript, without redacting, we will request one as part of our conditional offer process. In order to evaluate work experience against established requirements for positions, we are still requesting dates of service (month and year) for positions in the applicant’s work history.
The Colorado Community College System (CCCS) is hiring a Director of Consortial Operations to join our Academic & Student Affairs division. We’re looking for someone with strong customer service skills who values clear and detailed communication with stakeholders and colleagues across all levels of an organization. If you’re looking for a role that focuses on elevating the collective work of a team of subject matter experts and that allows you to help colleges statewide with their business processes, this position may be for you! CCCS provides generous leave, excellent benefits, and flexible work schedules, including hybrid-remote work within the state of Colorado.In this position you will provide strategic leadership, operational expertise, business process development, data analysis and reporting, consortial governance leadership, and project management within CCCS for the ongoing operations, organizational planning, and evaluation of Colorado Online and other consortial operations (including the Rural College Consortium and the Colorado Skills Institute).
EXAMPLE OF DUTIES
Making decisions regarding day-to-day operations including trouble-shooting problems, creating continuous improvement processes, and escalating decisions to the Vice Chancellor as appropriate. Partnering with Deans and Directors in Academic and Student Affairs and college partners to plan, implement, and evaluate business processes and operational procedures to help ensure successful resolution of student and faculty opportunities, challenges, or concerns.Collaborating, meeting, and gathering input from functional area and other constituency groups to draft and revise recommendations and proposals to ensure effective and efficient consortial operations.Facilitating strategic planning by leading collaborative sessions with consortium leadership, consortium members, and key constituency groups to gather input, align priorities, and co-create the strategic vision.Coordinating data collection each term for needs analysis and/or formative evaluation efforts (surveys, focus groups, and other evaluation metrics) then using the results to generate, update, or maintain a roadmap of organized, coherent business requirements for consortial staff to utilize.As a member of the Consortia Operations Leadership team, you will lead the administration of the consortial governance model and foster a collaborative consortial culture.
SUPPLEMENTAL INFORMATION
Attributes that will contribute to success in this position: Advanced skills in MS 365 Office, particularly Excel, Visio, PowerPoint, and SharePoint, with the ability to rapidly learn and use CCCS academic and student technology platforms to effectively support project work. Practiced in key project management techniques including resource and people management, tracking and measuring outcomes, data collection and analysis, and reporting to make and communicate data-informed decisions. Ability to synthesize and draw key insights from a high volume of information to make timely, informed decisions that consider the facts, goals, constraints, and risks; ability to use professional judgment in complex situations; effectively and appropriately deals with/adapts to change; demonstrates critical, creative, and reflective thinking. Utilizes excellent time management and problem-solving techniques with the ability to multi-task while providing timely responses to email, phone, and other communication requests in a fast-paced, high volume, virtual environment. Actively contribute to a work environment that embraces inclusiveness, diverse perspectives, ethical behavior, and constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Skilled in the application of effective written and oral communication techniques to convey clear and timely messages to a broad base of constituents across varying levels of experience with the subject matter. Advanced ability to lead collaborative decision-making work teams while actively fostering and promoting cooperation and commitment within a team to achieve project goals and deliverables. Skilled in change management, conflict resolution, and consensus building practices.Ability to be self-driven, taking responsibility for own performance by developing a mission-driven work plan, setting clear goals, and balancing critical job requirements through results-oriented task management.Consortium leadership experience is highly desired but not required. Work Location/Travel Expectations: The office location for this position is 9101 E. Lowry Blvd. Denver, CO 80230. Occasional travel within Colorado may be required to attend in-person meetings with key constituency groups at college campuses or other locations.Alternative work arrangements, including flexible schedules and hybrid-remote work, may be available. All work must be completed in the state of Colorado.The Colorado Community College System is the state’s largest provider of higher education and workforce training, consisting of 13 colleges and over 35 locations across the state, educating approximately 115,000 students annually. In addition, we train more than 4,000 Coloradans each year through customized employer training programs. Our mission is to provide accessible, responsive learning environments where students can achieve their educational, professional and personal goals in an atmosphere that embraces academic excellence, diversity and innovation. We are an organization that encourages individuals to bring their whole selves to work.CCCS believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.Note: per the Colorado Job Application Fairness Act, an applicant may redact information from their resume, cover letter, and/or transcripts that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. If your position requires us to review an official transcript, without redacting, we will request one as part of our conditional offer process. In order to evaluate work experience against established requirements for positions, we are still requesting dates of service (month and year) for positions in the applicant’s work history.
