Program Assistant I - Grand Junction

Applications will be considered from residents and non-residents of Colorado.

• New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.

About the Position

The Program Assistant I works in The Colorado Department of Transportation’s (CDOT’s) Region 3 in Grand Junction, CO. This position provides high level professional support and administrative technical assistance to the Region 3 Traffic Engineer. The Program Assistant I reads and interprets policy for the Traffic Program; acts as an extension of the Traffic Engineer and is responsible for relieving the Traffic Engineer of daily administrative duties including purchasing, budgeting, timesheets and advising the Traffic Unit Managers about personnel rules and procedures, changing in regulations, procedures and policies. The Program Assistant serves as a liaison between internal and external customers, CDOT personnel and the Region 3 Traffic Program.

Your duties and responsibilities will include, but are not limited to, the following:

• Monitor and coordinate administrative and technical support activities for the Region 3 Traffic Program and Traffic Engineer;
• Serve as a liaison between internal and external customers and the Traffic Engineer;
• Create, build and maintain strong business relationships with various internal and external stakeholders and entities;
• Apply knowledge of program and project status, procedural directives, policies and guidelines to resolve problems, answer questions, and provide information;
• Expedite requests from or for the Traffic Engineer by understanding the Project's, Department's and Region 3's goals and priorities;
• Analyze reports, information and data based on general instructions and knowledge of departmental policies and procedures to provide briefings to the Traffic Engineer;
• Maintain an awareness of potential problems and developing situations and alert the Traffic Engineer;
• Receive and approve requests for appointments, speaking engagements and conferences based on knowledge of the Traffic Engineer's priorities; commit the Traffic Engineer to course of action by arranging meetings for routine matters as well as weekly, monthly and annual meetings;
• Gather agenda items and take meeting notes/summaries for meetings;
• Develop and implement office procedures to ensure the smooth operations of the Traffic Program;
• Prepare documents and packets for Traffic Engineer’s review and approval for Regional Leadership Team meetings, etc.;
• Provide document management and filing for the Traffic Program; develop and maintain accurate document retrieval for confidential records and general administrative records following the rules governing retention/disposal of documents;
• Assist the Traffic Engineer with tracking and monitoring the Traffic Program’s budget;
• Monitor contracts for encumbrances and the need for option letters;
• Produce Traffic correspondence and reports with Microsoft Word, Excel and/or other software needed to create appropriate information and/or reporting;
• Provide a high level of customer service to the general public by responding to or directing citizen complaints, concerns and inquiries on Traffic projects, obtaining information and informing the public accordingly and referring to the proper Traffic Program personnel;
• Other job duties as assigned.

• Work hours are primarily in office, between 8:00 AM – 5:00 PM with a flexible schedule resulting in approximately 30-35 hours a week.
• Occasional travel during daytime working hours to other offices within Region 3 to provide administrative support.
• Will be required to travel to attend and assist in trainings.