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Patient Benefits Coordinator

Colorado ENT and Allergy
Colorado, CO Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/16/2025

Our physicians and staff at Colorado ENT & Allergy are widely regarded as the best in the fields of ENT, Allergy, Asthma, Immunology, and Audiology. We have been taking care of patients in Southern Colorado since 1995. Credentialed with all three hospital systems in the greater Colorado Springs region. Colorado ENT & Allergy is your leader in the latest technology and clinical research. Colorado ENT & Allergy is known throughout Colorado as trusted experts who deliver highly skilled compassionate care.

Job Summary

The Patient Benefits Coordinator will be primarily responsible for checking insurance eligibility and benefits for surgical procedures and appointments, including in house, outpatient surgical centers and hospital based. This individual will also be responsible for obtaining benefits for DME that is ordered by a physician. (Daybreak) Direct insurance company and patient communication is vital to the success of this role. This position will also be a support team member to our billing department and will be responsible to collect on any patient balances that come forth due to benefits investigations. Patient Benefits Coordinator will be responsible to set up payment plans with patients accordingly.

Primary Responsibilities

  • Monitors surgery schedulers and physician orders to obtain benefits, copays, deductibles, etc.
  • Communicates with patients in regards to their out of pocket responsibilities to include : Deductibles, Copays, Co-Insurances and Outstanding Balances. Also communicates with patients in regards to active insurance coverages.
  • Contact insurance companies to obtain Benefit information as well as out of pocket and deductible requirements.
  • Communicates effectively with all departments such as the Billing Department, Surgery Coordinators, Diagnostic Coordinators.
  • Checks all currently scheduled appointments to confirm patient payments are on time and / or paid in full in advance of procedure.
  • Complies with all regulatory requirements such as OSHA, HIPAA, Compliance and other requirements that may be mandated.

Requirements

  • Minimum 1-year related experience and / or training; or equivalent combination of education and experience.
  • Ability to provide excellent customer service.
  • Ability to commit to established work schedule and being punctual.
  • Strong professional, interpersonal and relationship building skills.
  • Strong problem solving and time management skills.
  • Strong oral and written skills.
  • Demonstrated ability to be adaptable and dependable.
  • Work Environment

  • This position will be performed on site in a medical office setting.
  • Benefits

  • Health Insurance
  • Dental Insurance
  • Paid time off
  • Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Long Term Disability
  • Flexible Spending Account
  • Employee Assistance Program
  • 401(k)
  • Pay Range : $19.00 - $23.00 / hour

    Location : Business office- 1125 Kelly Johnson Blvd. Ste. 200, Colorado Springs, 80920

    Colorado ENT & Allergy is an Equal Opportunity Employer

    Salary : $19 - $23

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    Job openings at Colorado ENT and Allergy

    Colorado ENT and Allergy
    Hired Organization Address Colorado, CO Full Time
    Job Description Job Description Our physicians and staff at Colorado ENT & Allergy are widely regarded as the best in th...

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