Office Administrator

POSITION SUMMARY:

The Office Administrator assists in the areas of Accounting, Client Services, Operations, and general office and administrative support. This position contributes to the logistical and administrative support and helps support the implementation of policies, procedures, events, and processes that support organizational success.

SALARY RANGE AND BENEFIT SUMMARY:

The salary range for this position is $38,000 to $45,000 depending on experience.

The company benefits include health insurance, dental insurance, company paid life insurance, company paid long term disability insurance, a flex program, paid holidays, paid vacation, paid sick time, paid PTO and a generous matching program for the retirement plans.

ESSENTIAL JOB RESPONSIBILITIES:

Office Management

• Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answer, screen, track, log and forward incoming calls
• Manage printers, copiers, and postage meter usage
• Send & retrieve/distribute daily mail and faxes
• Maintains office security by following safety procedures and controlling access via the reception desk
• Coordinates building maintenance activity
• Orders office and canteen supplies and keeps inventory of stock
• general daily office/canteen maintenance and management
• Assists in regular accounting vendor payment cycle

Staff Administrative Support

• Update office calendars and schedule meetings as needed
• Manages staff and board member birthdays and other special recognition efforts
• Maintains staff lists and tracks employee calendars
• Takes lead in scanning documents as well as destruction of files as determined by management
• Perform other administrative duties such as filing, photocopying, and support of all staff

Client Services Support

• Respond to phone calls, website contacts and e-mails from participants, employers and vendors
• Work with Customer Service Managers to provide new employee packets as needed by participating employers
• Input data, track and maintain differing databases as requested

Operations Support

• Work with incoming Rollover Specialist to track incoming and outgoing paperwork, updating Salesforce tasks and updating spreadsheets used for tracking rollovers
• Work with Death Benefit/QDRO Specialist on tracking incoming and outgoing documents
• Assist with yearly special projects performed by entire operations group

BEHAVIORS AND COMPETENCIES:

• Teamwork/Relationship Building-Ability to work cooperatively with others in the accomplishment of joint tasks and common objectives. Involves understanding team dynamics, fostering collaboration, providing a tangible contribution and listening and responding to the input of others in a manner that crates an environment of mutual trust and respect.
• Achievement Orientation-Consistently meets/exceeds the goals and objectives set by self and others. Explores ways to improve service and work in an efficient and cost-effective manner.
• Customer Service Orientation-Dedication to meeting the expectations and requirements of internal and external customers. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Communication-Expressing one's needs, wants, opinions, and preferences without offending the sensitivities of others. Listening with objectivity and clarifying messages; giving and receiving feedback effectively.
• Problem Solving/Analytical Thinking-Ability to identify and define problems, and create solutions. Looks beyond the obvious and doesn't stop at the first answer. Ability to see the "big picture" and understand how the various parts of the organization fit together.
• Accountability-An obligation or willingness to accept responsibility or to account for one's actions.

QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED

• High school diploma or equivalent
• 1-2 years of general administrative and office support experience
• Proficient computer skills-Microsoft Office programs including Word, Excel and Outlook
• Experience with Salesforce a plus

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Ability to drive and make office errands, as needed
• Ability to lift 30 pounds
• Normal office environment

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Required)

Ability to Commute:

• Littleton, CO 80120 (Preferred)

Ability to Relocate:

• Littleton, CO 80120: Relocate before starting work (Required)

Work Location: In person

Salary : $38,000 - $45,000