What are the responsibilities and job description for the Office Assistant position at Colorado Springs Spine & Injury Clinic?
Office Assistant
Responsible for managing the administrative tasks of a chiropractic office, primarily by greeting patients, scheduling appointments, verifying insurance information, collecting payments, maintaining patient records, and providing excellent customer service, all while ensuring a positive and welcoming environment for patients at the front desk.
Key responsibilities:
· Patient interaction:
Greet patients upon arrival, check them in and out, answer questions, and help them to the appropriate treatment area.
· Appointment scheduling:
Manage the chiropractor's schedule by booking appointments, rescheduling as needed.
· Administrative tasks:
Answer phone calls, update patient information in the electronic medical record system, and maintain accurate patient files.
· Insurance verification:
Verify patient insurance coverage, collect co-pays.
· Billing and collections:
Process patient payments, balance daily receipts, and follow up on outstanding balances.
· Office management:
Maintain a clean and organized front desk area and manage patient flow.
· Medical history intake:
May collect basic patient medical history and current symptoms as needed.
· Communication
Coordinate patient care with the afternoon Office Assistant on a daily basis.
Required skills:
- Excellent customer service and communication skills
- Ability to stand during shift and move around to help patients with rehab and therapy
- Strong organizational and time management abilities
- Proficiency with computer systems
- Attention to detail and accuracy with data entry
- Ability to multitask and prioritize tasks effectively
- High school diploma or equivalent
Schedule:
· Monday-Thursday
· 2:30pm-6:15pm/6:30pm
· Occasional mornings to cover vacation time
· Training every two weeks (time will be scheduled in advance)
Pay: $15.00-$16.00 per hour depending on experience.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 4 hour shift
Ability to Commute:
- Colorado Springs, CO 80919 (Required)
Ability to Relocate:
- Colorado Springs, CO 80919: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16