What are the responsibilities and job description for the 12-25 Academic Advisor position at Colorado State University?

Posting Details

Posting Detail Information

Working Title

12-25 Academic Advisor

Position Location

Fort Collins, CO

Work Location

Position qualifies for hybrid / in-office work

Research Professional Position

Posting Number

202500281AP

Position Type

Admin Professional / Research Professional

Classification Title

Prof / Indiv Contrib II

Number of Vacancies

Work Hours / Week

Proposed Annual Salary Range

The starting salary will be in the range of $60,000 - $62,000 and will be commensurate with education and experience.

Employee Benefits

Colorado State University is not just a workplace; it's a thriving community that's transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

Review our detailed benefits information here.
Explore the additional perks of working at CSU here .
For the total value of CSU benefits in addition to wages, use our compensation calculator .
Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in !

Desired Start Date

Position End Date (if temporary)

To ensure full consideration, applications must be received by 11 : 59pm (MT) on

03 / 17 / 2025

Description of Work Unit

The Office of Engagement and Extension (OEE) was organized in 2006 to advance CSU's engagement and outreach missions. OEE includes CSU Extension, CSU Extended Campus (including CSU Online), the Colorado Water Center and a variety of vibrant programs that engage the teaching, research, extension, and service missions of Colorado State University. The Vice President for Engagement and Extension (VPEE) is the principal administrative, academic, and fiscal officer for the division, reports to the CSU President, and works closely with the Provost / Executive Vice President. OEE works collaboratively across all Colleges and offices on campus, and has strong engagement programs throughout Colorado, the Western US and globally. At any given time, OEE includes over 400 employees. The total of budgets is approximately $85 million. OEE is one of the most institutionally comprehensive commitments to engagement and outreach among all land-grant and other universities. Propelled by OEE's leadership, nationally CSU is a Carnegie Engaged University (2008, 2014), is a member of the Engagement Scholarship Consortium, is an APLU Innovation and Economic Prosperity University (2016) and is highly ranked for its online degree programs. Annually, CSU Extended Campus garners enrollments of over 10,000 learners and CSU Extension delivers approximately 500,000 educational contacts. The OEE Human Resource team is located in the University Square building on the Fort Collins Main Campus.

We are committed to building a unique community responsive to providing impactful programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. We invite you to review Colorado State University's Principles of Community that guide our mission and vision of access, teaching, service, and engagement. Colorado State University encourages professional development and provides an Employee Study Privilege with up to nine credit hours of tuition assistance annually.

Position Summary

The Academic Advisor position within the Academic Services Unit of the Office of Engagement and Extension (OEE) is a full-time twelve-month Administrative Professional position dedicated to serving degree and certificate admitted students within OEE. Academic Advisors provide assistance to students seeking coursework from the CSU Online unit. The Academic Advisor plays a supportive role in strengthening efforts to provide quality advising and promote online student success.

This position supports an innovative and holistic approach to providing students with the assistance, guidance, and resources necessary to complete their programs at a distance. The primary functions of the Academic Advisor are to foster successful transition to the university and online environment in their first semester, provide support and referrals throughout their academic program, and use action plans to promote timely persistence and graduation. Additionally, Academic Advisors can promote exploration of majors / minors / certificates / graduate programs when needed.

The role is hybrid in that individuals are allowed to work remotely. However, this is not a fully remote position. Academic Advisors have in-person meetings on-campus in Fort Collins, CO as needed with the Department and with the Office of Engagement and Extension throughout each semester and must be able to get to the CSU campus whenever necessary.

Required Job Qualifications

Completed master's degree from an accredited institution in the area of Higher Education Leadership, Student Affairs Administration, Human Development and Family Studies, Business, or a related field.

Completedbachelor's degree from an accredited institution in the area of Higher Education Leadership, Student Affairs Administration, Human Development and Family Studies, Business, or a related field plus a minimum of three years of experience working in a college / university setting with a role working directly with students in an advisory environment.

Demonstrated experience with adult, non-traditional, or online student audiences including advising, teaching, and / or working with students as they profess through admission, orientation, enrollment, or degree-completion processes.

Must have a valid driver's license or the ability to obtain a driver's license or access to a licensed driver by the employment start date.

Preferred Job Qualifications

Five or more years of experience in a higher education setting working directly with students in an advisory service capacity.

One or more years of experience working directly with online students in a higher education setting.

Experience using university student information systems and learning management systems such as Banner (SunGard systems), EAB Navigate, Salesforce, Canvas, etc.

Strong analytical skills demonstrated through the use of tracking data and extracting meaning used in outreach and support to students.

Experience working from a distance from the student and using technology to connect, build relationships, and motivate students.

Demonstrated ability to do detailed work, prioritize multiple tasks, and meet deadlines.

Excellent communication skills, both written and verbal, including demonstrated ability to guide new and continuing students through advising processes while utilizing professional expertise in contemporary advising and student success theories.

Essential Duties

Job Duty Category

Advising

Duty / Responsibility

Awareness of current departmental requirements necessary for undergraduate online students to earn their bachelor's degree.

Advise current and prospective online degree students.

Provide support for students going through transitions, degree selection and progress to graduation.

Provide comprehensive advising to new students and develop a continuous advising relationship with students through graduation.

Provide attention to students struggling to adjust to demands of online courses and learning environment.

Work with FERPA Guidelines to uphold student's privacy.

Work with students to develop an academic plan.

Proactive outreach and tracking.

Attention to data and patterns of success / difficulty.

Participate in the development and implementation of a comprehensive assessment plan for advising services.

Develop connection to campus resources and opportunities.

Participate in strategic interventions with the Office of Engagement and Extension and across campus.

Assist current students and prospective students to understand degree curriculum and transfer of previously earned credits.

Develop familiarity with issues certain populations of students may face (non-traditional students, students of color, first generation college students, returning athletes) and incorporate this perspective into developmental advising approaches.

Percentage Of Time

Job Duty Category

Special Population Advising and Retention

Duty / Responsibility

Understand and disseminate to stakeholders the ways in which students learning from a distance to the CSU campus are a special population.

Additional special populations of students that the Academic Advisor will advise include but are not limited to : students reported as at-risk through early warning / alert statuses, students returning to CSU after stopping out, online, students needing tutoring or additional academic supports, student athletes, students with GPAs below the "good academic standing" requirement, etc.

Advise and retrain specific populations of online students.

Serve as the student's advocate in resolving matters of academic difficulty, misunderstanding, or confusion.

Mentor and educate students regarding policies, procedures, and appeals of the university.

Assist students with goal clarification and development of an academic completion plan.

Contact students regularly to discuss goal setting and enhancing time management, study skills, self-advocacy, academic success strategies, available campus support resources, and broader topics holistically impacting students (such as : financial concerns, caregiving responsibilities, navigating the university system from a distance, etc.).

Percentage Of Time

Job Duty Category

Analyze

Duty / Responsibility

Gather and compile enrollment data and other metrics to assist with measurement and analysis of current programs, services, and / or curriculums.

Maintain tracking systems of student contact and classifications for reporting, analysis, and recommendation purposes (such as : enrollment racking, academic progress / grades, course drops / withdrawals, matriculation status, etc.).

Percentage Of Time

Job Duty Category

Collaboration and Professional Development

Duty / Responsibility

Develop and utilize advising best practices that combine department level knowledge and campus wide perspective.

Actively participate in the Academic Support Coordinator Network, including sharing of best advising practices.

Participate in campus-wide intervention strategies.

Develop and maintain detailed knowledge of and referral to campus resources and opportunities.

Actively pursue professional development and training opportunities to remain aware of trends in student success and advising theory and practice and participate in team training and activities.

Explore opportunities to create business process improvements to maintain excellent customer services, integrity of data, and work standards for the academic advising team.

Present and conferences, workshops, and / or for campus partners as appropriate.

Percentage Of Time

Application Details

Special Instructions to Applicants

For full consideration, all materials must be RECEIVED no later than 11 : 59 PM Mountain Time on March 17, 2025. Please submit the following to apply :

Resume

Cover letter addressing how professional experiences align with identified required and preferred qualifications of the position

For questions regarding the application process, contact the Talent Acquisition office at HR_TA@colostate.edu . For questions regarding the job vacancy, responsibilities, and salary, please contact Amy Quinn-Sparks at Amy.Quinn@colostate.edu .

Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires), Valid Driver's License

Search Contact

Amy Quinn-Sparks at Amy.Quinn@colostate.edu

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and / or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

Salary : $60,000 - $62,000

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