What are the responsibilities and job description for the Customer Service position at ColorPro Finishers?
ColorPro Finishers, with over 40 years of proven reliability and experience with interior and exterior finishes, new and existing structures. We are a fully insured finishing company serving the North Eastern Tri-State area with the past 12 years in the Southern Florida regions.
As a Union and Non-Union company, ColorPro Finishers has the ability to provide the flexibility of offering either Union or Non-Union labor depending on our clients’ requirements as well as to offer the right contract and most cost effect proposal to each client. Our skilled Non-Union employees provide superior expertise in all pohases of finishing projects, mainly high-end residential projects. Our expertise in painting and wall coverings is reinforced with our commitment to customer satisfaction. Painting quality and superior service are our priority.
Job Summary
We are looking for a Customer Service Representative to join our team. This is a full-time, remote position. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.
Responsibilities of the Customer Service Representative include:
• Providing excellent customer service to customers via phone, email, and chat
• Answering questions about products and services
• Solving customer problems and resolving complaints
• Processing orders and payments
• Tracking orders and providing updates to customers
Qualifications for the Customer Service Representative position include:
• 2 years of experience in customer service
• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail
Colorpro Finishers provides a comprehensive total rewards package that includes:
• Competitive Premiums for Medical, Dental, and Vision
• Paid Time Off and Flexible Holiday Program
• Company Paid Disability (includes paid Maternity Leave), and Life Insurance
• Paid Family Leave
• Retirement Plan with Employer Match
• Flexible Work Schedules (Hybrid or Remote, when possible)
• Education and Training Assistance
• Employee Assistance Program
• Employee Discounts
EEOC statement:
Colorpro Finishers is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
