Front Desk Attendant

• Greet and check members in and make sure membership status is current.
• Greet guests and visitors as they enter and exit the Club.
• Direct people and route phone inquiries to the proper departments.
• Take members' appointments, reservations, and sign-ups for Club activities.
• Accurately and safely handle Front Desk sales, cash, and credit card transactions.
• Keep Club neat, clean, and well-stocked. (To include cleaning glass, mirrors, countertops, floors, and locker rooms.)
• Open and close the Club according to club procedures.
• Ensure members’ and guests’ safety.
• Distribute locker keys, towels, balls, racquets, etc.
• Be knowledgeable about all Club activities and programs and provide members with information about programs, etc., answer members' questions.
• Wash, dry, and fold towels.
• Sell pro shop items.
• Maintain an accurate cash register and Z-out register. Process cash and credit card transactions correctly and oversee safekeeping of all money and other valuables.
• When in the locker room, inspect the sauna, steam room, and spa.
• Visit the weight room periodically when it is not supervised; clean it at closing.  (To include cleaning tables in the member lounge.)
• Check fire exits periodically to make sure they are locked.
• Advise Maintenance and Repair Person of facilities' condition or need for janitorial service.
• Assist with training of newly hired Front Desk Attendants.
• Perform other duties as assigned.

• Effective communication skills, in person and on the phone.
• Ability to meet and deal with the public in a friendly and enthusiastic manner.
• Work well under pressure.
• Maintain quality and service-oriented contacts with members, guests, and visitors.
• Accurate handling of paperwork.
• Ability to handle several tasks at the same time in an efficient manner, well organized.
• Accurate in the handling of money, records, etc.
• Skill in operating a cash register or computer.
• Ability to use the phone well.

• High school diploma or high school student.
• Six months of experience in a position involved in the dispensing of information through personal contact and the phone.
• CPR certified.
• Available to work varied schedules including nights and weekends.

• We have included the company’s Mission, Vision, and Core Values in this job description.
• This position will be evaluated, in part, on how well these are incorporated and reflected in this position.
• We inspire healthier lives.

• Foster teamwork, personal responsibility, innovation, trust, and communication in our employees.
• Insist on excellence at every level.
• Work with passion, commitment, and enthusiasm.
• Conduct business in an ethical, honest and straightforward manner.
• Pursue opportunities to learn, share information, and improve our perspective.
• Support the communities and neighborhoods that surround our businesses.
• Respect our legacy and keep reaching for the possibilities.

Salary : $16 - $22