What are the responsibilities and job description for the Guestroom Attendant | The Wren position at Columbia Hospitality Inc?
The heart of any operation. Bring beautiful spaces to life. Your careful attention to detail brings delight to guests the moment they walk through the door. You are an essential part of an efficient and talented team, responsible for the cleaning and replenishing of guest rooms. This includes cleaning a designated number of rooms per shift and maintaining supplies. Housekeepers directly support the Rooms Division in maintaining the hotel in sparkling condition!
Let’s start off with the most important part - what’s in it for you:
The Perks
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks
Where you’ll work:
Located in the heart of downtown Missoula, The Wren offers 73 one-of-a-kind guestrooms designed with the Missoula traveler in mind. Drawing inspiration from the thriving culture and picturesque views out the front door, The Wren also provides a courtyard oasis in the middle of the city. Missoula's best coffee, Black Coffee Roasting Co, is anchored on the ground level with an indoor/outdoor cafe, pairing perfectly with 500 square feet of executive meeting space right off The Wren front lobby.
Knowledgeable local Guides fill The Wren, waiting to advise guests on personalized hot spots to visit, whether that's the perfect pint, the best hiking or biking trail, or the recommended water to hit based on the time of year. No matter what you're looking to do in Missoula, The Wren is your base camp for Western Montana adventure.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Let’s start off with the most important part - what’s in it for you:
The Perks
- Eligibility of perks is dependent upon job status
- Hourly Pay: $20/hr
- Tip/Tip Pooling Eligible
- Get Paid Daily (Make any day payday)
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks
- Provide guests with professional, efficient, prompt, and courteous service.
- Clean and maintain all guestrooms to property specific standards.
- Clean and replenish designated number of rooms within assigned shift.
- Maintain supplies and organization of housekeeping cart.
- Check all rooms and report any damage, repair needs, or loss of supplies.
- Monitors cleanliness of all public areas both inside and out on property.
- Attends all mandatory staff meetings and training sessions.
- Greets and warmly engages guests.
- Complete tasks as assigned by Housekeeping Manager and/or General Manager
- Prior housekeeping or related cleaning experience preferred.
- Knowledge of cleaning techniques/chemical applications a plus.
- Desire to work in a fast-paced role
Where you’ll work:
Located in the heart of downtown Missoula, The Wren offers 73 one-of-a-kind guestrooms designed with the Missoula traveler in mind. Drawing inspiration from the thriving culture and picturesque views out the front door, The Wren also provides a courtyard oasis in the middle of the city. Missoula's best coffee, Black Coffee Roasting Co, is anchored on the ground level with an indoor/outdoor cafe, pairing perfectly with 500 square feet of executive meeting space right off The Wren front lobby.
Knowledgeable local Guides fill The Wren, waiting to advise guests on personalized hot spots to visit, whether that's the perfect pint, the best hiking or biking trail, or the recommended water to hit based on the time of year. No matter what you're looking to do in Missoula, The Wren is your base camp for Western Montana adventure.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Salary : $20
