Casino Attendant

The Hilton Garden Inn located in Missoula, Montana is looking to add to our hospitality family! The six-story, 146-key hotel is located just outside of downtown Missoula and offers a comprehensive range of amenities including a separate full-service restaurant and 22,000 square feet of meeting space, making it the second largest conference center in the state. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career

SUMMARY

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

BENEFITS

Travel Perks (Affordable travel for YOU!)

Optional Daily Pay (Faster Pay)

Flexible Schedules (Work around YOUR needs)

Health/Life Insurance (Peace of mind)

401k (Long-term planning)

Paid Time Off (You earned it!)

Dental/Vision

Employee Assistance Program

Referral Program

OVERVIEW

Oversee all aspects of planning, service of the bar, and safe preparation. To mix and serve alcoholic and non-alcoholic drinks to patrons of the bar, following standard recipes. To wait on bar and restaurant patrons in a friendly, professional, and efficient manner. Responsible for quality of service and day-to-day operations in accordance with company and brand standards.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Housekeeping inside and outside of the casino.
• Provide exceptional customer service.
• Recognize and resolve customer issues and/or complaints by determining optimal solutions in a timely manner.
• Sell and/or serve alcoholic beverages according to state and federal law.
• Responsible for ensuring customers are of proper age for casino gaming and/or consuming and purchasing alcoholic beverages according to state and federal law.
• Ensure daily tasks are completed according to the task list.
• Responsible for the security of the casino assets including inventory, machines, and cash.
• Responsible for ensuring the proper working order of gaming machines and escalating potential machine issues to management.
• Read meters and meter set up.
• Cash handling and reconciliation.
• Count casino bank daily.
• Cash out tickets.
• Other duties as assigned.

REQUIREMENTS

• Minimum 1 year of Casino Runner experience
• Minimum 1 year of bartending experience
• TIPS Alcohol certified
• Proficient on a computer
• Ability to stand for long periods of time
• A flexible schedule that allows availability based on the demands of the hotel.

OTHER

Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Casino Attendant is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment.

Casino Attendant may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

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