What are the responsibilities and job description for the Concierge | The Retreat at Silvies Ranch position at Columbia Hospitality?
Concierge Opportunity at The Retreat at Silvies Ranch
The Retreat at Silvies Ranch, located in the heart of Eastern Oregon, is seeking a highly skilled Concierge to join our team. This seasonal role, from May to October, offers the possibility of extending beyond the initial period.
About the Role
This is an exceptional opportunity for a seasoned scheduler to create personalized itineraries for guests and ensure a seamless experience during their stay. As our Concierge, you will be responsible for developing and curating customized experiences tailored to each guest's preferences, while also coordinating with our spa and front desk teams to deliver exceptional service.
Key Responsibilities:
Requirements:
We Offer:
A competitive salary and benefits package, as well as access to our employee housing and meal programs. Join our team at The Retreat at Silvies Ranch and become part of a dynamic and inclusive work environment that values accountability, creativity, enthusiasm, honesty, inclusion, and respect.
The Retreat at Silvies Ranch, located in the heart of Eastern Oregon, is seeking a highly skilled Concierge to join our team. This seasonal role, from May to October, offers the possibility of extending beyond the initial period.
About the Role
This is an exceptional opportunity for a seasoned scheduler to create personalized itineraries for guests and ensure a seamless experience during their stay. As our Concierge, you will be responsible for developing and curating customized experiences tailored to each guest's preferences, while also coordinating with our spa and front desk teams to deliver exceptional service.
Key Responsibilities:
- Develop and curate personalized itineraries for guests, considering their preferences and ensuring a high-quality experience.
- Collaborate with the Group Sales Team and Front Desk Team to relay guest preferences and optimize their stay.
- Coordinate and schedule all activities, taking into account logistical aspects and guest preferences, to maximize their overall enjoyment.
- Maintain a comprehensive understanding of all available experiences and provide guests with detailed information and guidance.
- Interface with rangers and ranger captains, aligning schedules and delivering exceptional service.
Requirements:
- Three years of experience as a Scheduler and in Guest Services; added bonus if you have been an Itineraries Director.
- Proven ability to manage multiple tasks and prioritize responsibilities effectively.
- Excellent written and oral communication skills, with the ability to maintain confidentiality and handle diverse guest clientele.
We Offer:
A competitive salary and benefits package, as well as access to our employee housing and meal programs. Join our team at The Retreat at Silvies Ranch and become part of a dynamic and inclusive work environment that values accountability, creativity, enthusiasm, honesty, inclusion, and respect.
