What are the responsibilities and job description for the Events & Conference Services Manager position at Columbia Hospitality?

Seasonal Event & Conference Services Manager | The Lodge at St. Edward

Seasonal Events & Conference Service Manager will support The Lodge at St. Edward Park in Kenmore, WA from December through May.

Let's start off with the most important part-what's in it for you :

The Perks

Eligibility of perks is dependent upon job status
Hourly Wage Range : $34-40 / hr DOE
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA / FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
Columbia Cares" Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity / Equity / Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you :

People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do : The Brass Tacks

Achieves SMART goals assigned

Creates a seamless experience for the client from sales to event management

Meets and exceeds expectations for revenue growth of assigned bookings

Responsible for forecasting revenue of assigned groups

Responds to clients within 24 hours

Establishes and maintains positive, professional relationships with clients

Creates a seamless experience for the client from sales to event management

Obtains necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.

Knowledgeable on contractual language and ability to explain to clients.

Monitors client's satisfaction throughout planning and execution of event.

Client relationship building including group rebooking

Achieves client sentiment goals

Complies with accounting standards (deposits, direct billing, and pre-payment)

Confirms accurate revenue posting and client billing

Achieves sales activities, as assigned

Meets and exceeds expectations for revenue growth of assigned segments (optional function based on property requirements)

Develops and maintains favorable working relationships and open communication with all departments

Ensures all applicable standards, policies and procedures are fully implemented in all departments

Attends required meetings

May require additional job functions based on business needs, property needs, or other general requests from leadership.

The Nitty Gritty

Minimum of two years of hospitality event experience

Strong sales and negotiation skills

Ability to read / write business correspondence effectively

Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.

Strong management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.

Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.

Ability to travel as needed (including air or car, hotel overnight stays, and client entertainment.)

Computer literacy in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel.

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work :

The Lodge at St. Edward Park is located in one of Washington's most-visited state parks. The hotel is surrounded by a beautiful natural setting, including the enticing waters of Lake Washington, lush greenery, and an abundance of walking trails. The hotel, housed in a historic seminary, opened in May 2021. Home to 84 distinguished guestrooms and suites, each has been thoughtfully designed to blend the original character with modern touches. Amenities include a farm-to-table restaurant, two bars, full-service spa, a fitness center and more.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Salary : $34 - $40

Apply for this job

Receive alerts for other Events & Conference Services Manager job openings

Events & Conference Services Manager

What are the responsibilities and job description for the Events & Conference Services Manager position at Columbia Hospitality?

What is the career path for a Events & Conference Services Manager?

Job openings at Columbia Hospitality

Not the job you're looking for? Here are some other Events & Conference Services Manager jobs in the Kenmore, WA area that may be a better fit.

We don't have any other Events & Conference Services Manager jobs in the Kenmore, WA area right now.

AI Assistant is available now!