What are the responsibilities and job description for the Hospitality Expert position at Columbia Hospitality?
A Culture That Thrives
Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members. We believe that empowered and appreciated team members are the first step to success. At Columbia Hospitality, we hope team members will be invested for the long-haul, so we take care of our team members first.
Your Responsibilities
This role involves managing guest issues effectively, keeping in mind both the guest's needs and business objectives. The successful candidate will use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed. Conduct adequate follow-up with both guest and fellow team members.
Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members. We believe that empowered and appreciated team members are the first step to success. At Columbia Hospitality, we hope team members will be invested for the long-haul, so we take care of our team members first.
Your Responsibilities
This role involves managing guest issues effectively, keeping in mind both the guest's needs and business objectives. The successful candidate will use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed. Conduct adequate follow-up with both guest and fellow team members.
- Manage guest issues effectively, keeping in mind both the guest's needs and business objectives.
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed.
