What are the responsibilities and job description for the Seasonal Horseback Interpretive Guide at The Wilds position at Columbus Zoo and Aquarium?
Overview
Join The Wilds as a Seasonal Horseback Interpretive Guide, where you'll lead guests on horseback tours, share conservation stories, and ensure a safe and engaging experience for all riders.
Responsibilities
Guest Engagement & Interpretation
Experience & Skills
Join The Wilds as a Seasonal Horseback Interpretive Guide, where you'll lead guests on horseback tours, share conservation stories, and ensure a safe and engaging experience for all riders.
Responsibilities
Guest Engagement & Interpretation
- Present engaging and educational information about The Wilds' conservation work while on horseback.
- Provide exceptional guest service, including greeting visitors and sharing pertinent ride details.
- Serve as a Wilds ambassador, maintaining professional dress, language, and demeanor.
- Act as a liaison for groups, ensuring a smooth and enjoyable experience.
- Teach safe riding techniques and assist guests on the trail.
- Become familiar with each horse's behavior and health needs.
- Monitor horse health and coordinate with veterinary staff as needed.
- Track and select appropriate horses for riders before each ride.
- Perform daily care and maintenance of horses and barn areas.
- Assist with daily housekeeping and groundskeeping tasks.
- Perform heavy lifting (up to 50 lbs.) as needed.
- Ensure the barn and trail areas are clean, organized, and well-maintained.
- Use ZIMS records system for logging horse health data (training provided).
- Operate a two-way radio for communication.
- Maintain flexibility with schedules that may change based on weather, attendance, or department needs.
- Strive to further The Wilds' mission and support partner organizations like the Columbus Zoo, Zoombezi Bay, and Safari Golf Club.
Experience & Skills
- Minimum age of 18, with a maximum weight of 225 lbs.
- 2-3 years of trail riding experience required.
- Experience with public speaking, presentations, or educational programming preferred.
- Strong decision-making and adaptability skills.
- Positive attitude with a commitment to excellent service and upholding guest service standards.
- Public service experience and excellent communication skills (verbal & written).
- CPR/First Aid training preferred.
- Ability to lift up to 50 lbs.
- Comfortable working outdoors in various weather conditions.
- Ability to walk trails as needed.
- Possession of a valid state-issued driver's license.
- Successfully complete a pre-employment drug screening and background check.
- Subject to Drug-Free Workplace Policy, BMV Check, and Criminal Background Check.
- This position is not eligible for overtime pay.
