What are the responsibilities and job description for the Zoombezi Bay Admissions Team Member position at Columbus Zoo and Aquarium?
As a member of our Zoombezi Bay Admissions team, you have the opportunity to be the first or last impression to thousands of guests. Our team has a variety of responsibilities including, ticket sales, guest entry and exit, Zoompass operations, and slide attendant duties throughout Zoombezi Bay grounds.
A Zoombezi Bay Admissions team member works outside every day, and It requires a lot of time spent on your feet. If you are friendly, outgoing, and a GREAT communicator, Zoombezi Bay Admissions is the place for you!
A Zoombezi Bay Admissions team member works outside every day, and It requires a lot of time spent on your feet. If you are friendly, outgoing, and a GREAT communicator, Zoombezi Bay Admissions is the place for you!
- Welcomes guests to the park and answers all necessary questions.
- Transact tickets.
- Responsible for proper use of memberships and tickets.
- Promotes upcoming events.
- Responsible for access control at Season Pass Entry.
- Responsible for proper attire entering and exiting the park.
- Completes cash/credit/check transactions.
- Accounts and balances receipts with register.
- Maintains excellent guest relations and interfaces with guests in resolution of inquiries.
- Staff after-hours gate and special events as necessary.
- Assists guests with general park information and memberships.
- May work slide towers or point of sale for ZOOMPASS.
- May act as slide attendant and or slide loader at tops of slides.
- May assist with lost children.
- Position may require job rotation within department as operational needs dictate.
- Performs other duties as assigned.
- Posted schedule may be subject to change based on operational needs such as weather condition, guest attendance and department needs.
- 16 years of age or older.
- Excellent verbal and written communication skills.
- Computer knowledge/skills.
- Able to successfully pass a cash handling training program.
- Able to lift bank bag weighing up to 20lbs.
- Able to balance multiple assignments successfully.
- Able to work in varied weather conditions (i.e. extreme heat, rain).
- Able to maintain courteous and helpful behavior.
- Able to maintain appropriate employee appearance (see uniform guidelines at each time clock and the employee handbook).
- Able to work flexible schedule including weekends, evenings and holidays.
- This position is not eligible for overtime pay.
- Subject to Drug Free Workplace Policy.
- Subject to BMV check.
- Subject to Criminal Background check.
