What are the responsibilities and job description for the Zoombezi Bay Admissions Team Member position at Columbus Zoo Family of Parks?
Overview
As a member of our Zoombezi Bay Admissions team, you have the opportunity to be the first or last impression to thousands of guests. Our team has a variety of responsibilities including, ticket sales, guest entry and exit, Zoompass operations, and slide attendant duties throughout Zoombezi Bay grounds.A Zoombezi Bay Admissions team member works outside every day, and It requires a lot of time spent on your feet. If you are friendly, outgoing, and a GREAT communicator, Zoombezi Bay Admissions is the place for you!
Responsibilities
- Welcomes guests to the park and answers all necessary questions.
- Transact tickets.
- Responsible for proper use of memberships and tickets.
- Promotes upcoming events.
- Responsible for access control at Season Pass Entry.
- Responsible for proper attire entering and exiting the park.
- Completes cash/credit/check transactions.
- Accounts and balances receipts with register.
- Maintains excellent guest relations and interfaces with guests in resolution of inquiries.
- Staff after-hours gate and special events as necessary.
- Assists guests with general park information and memberships.
- May work slide towers or point of sale for ZOOMPASS.
- May act as slide attendant and or slide loader at tops of slides.
- May assist with lost children.
- Position may require job rotation within department as operational needs dictate.
- Performs other duties as assigned.
- Posted schedule may be subject to change based on operational needs such as weather condition, guest attendance and department needs.
Qualifications
- 16 years of age or older.
- Excellent verbal and written communication skills.
- Computer knowledge/skills.
- Able to successfully pass a cash handling training program.
- Able to lift bank bag weighing up to 20lbs.
- Able to balance multiple assignments successfully.
- Able to work in varied weather conditions (i.e. extreme heat, rain).
- Able to maintain courteous and helpful behavior.
- Able to maintain appropriate employee appearance (see uniform guidelines at each time clock and the employee handbook).
- Able to work flexible schedule including weekends, evenings and holidays.
- This position is not eligible for overtime pay.
- Subject to Drug Free Workplace Policy.
- Subject to BMV check.
- Subject to Criminal Background check.
