Seasonal Food Service Attendant at The Wilds

Overview

Join The Wilds as a Seasonal Food Service Attendant, where you'll provide excellent guest service while assisting with food preparation and sales. If you thrive in a fast-paced food service environment and enjoy interacting with guests, this role is for you!

Responsibilities

Guest Service & Sales

• Greet and provide all guests with prompt, friendly service.
• Execute accurate sales transactions for record-keeping purposes.
• Encourage guests to round up their sale to support conservation efforts.

Food & Beverage Operations

• Assist with food preparation for daily guests, groups, and overnight visitors.
• Learn and follow ServSafe guidelines to ensure a safe and sanitary food environment.
• Maintain work areas, including restocking, inventory management, and cleaning.
• Assist in maintaining the dining room and deck spaces.
• Adhere to Responsible Alcohol Policy guidelines.
• Provide support to other Visitor Operations and Park Operations roles as needed.

Wilds Knowledge & Team Collaboration

• Learn about The Wilds and its species to accurately answer guest questions.
• Maintain open communication with the Area Lead, Kitchen Coordinator, and Food & Beverage Manager.
• Work collaboratively with other departments to ensure seamless operations.
• Strive to further the mission of The Wilds and support The Zoo, Zoombezi Bay, and Safari Golf Club.

Qualifications

Education & Experience

• Must be at least 16 years old.
• Customer service and sales experience preferred.

Skills & Abilities

• Positive, professional attitude with strong interpersonal skills.
• Good math, communication, and keyboarding skills.
• Ability to adapt easily to a fast-paced work environment.
• Strong decision-making and problem-solving skills.
• Ability to operate a two-way radio.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Positive attitude with a commitment to excellent service and upholding guest service standards.
• Ability to plan and organize work efficiently.

Compliance & Safety

• Possession of a valid state-issued driver’s license with a good driving record.
• Successfully complete a pre-employment drug screening and criminal background check.
• Subject to Drug-Free Workplace Policy, Criminal Background Check, and BMV Check.
• This position is not eligible for overtime pay.