SECURITY OFFICER

POSITION SUMMARY:

Provide superior guest service to both internal and external guests while ensuring an honest, safe and secure gaming experience in a pleasant environment. Observes and reports violations to immediate supervisor and takes the appropriate actions. Patrols and promotes safety throughout the facility and properties.

ESSENTIAL FUNCTIONS:

Respond to emergency calls and situations throughout the property.

Provide protection of the Casino assets (includes guest’s and employees).Provide guest service consistent with departmental standards.

Maintain a professional, friendly appearance and demeanor at all times and in all situations.

Able to follow the directions of Security Supervisors, Lead Supervisor, Manager, and Director in timely and professional manner

Able to remain calm in stressful situations. Document in a concise, accurate manner and list in chronological order, events in a report

Ensure that gaming rules, Casino policies and procedures, internal controls and MICS are followed and document any violations.

Additionally, any and all other related duties as assigned.

POSITION QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.

Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Building Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals.

EDUCATION:

High School Graduate or GED required

TRAINING AND/OR EXPERIENCE:

Previous security experience preferred

SKILLS AND ABILITIES:

Computer skills -

Word and Excel desired

Basic typing skills required

Certificates and licenses - Will be required to pass background for Gaming License,

CPR / AED training, and TIPS (Training for Intervention Procedures)

Must retain a valid driver license

Other skills or requirements –

Fire suppression training

Title 31 training

Incident documentation and report writing skills

Good verbal and written communication skills

Patience, common sense, and a sense of humor

Equipment and tools –

Black belt (plain leather)

Black polish-able shoes capable of taking a shine

Black slacks/dress pants (no holes, not faded, no jeans)

WORK ENVIRONMENT AND CONDITIONS:

Works in a well-lighted area frequently; Works in a temperature controlled office environment occasionally. Works outdoors frequently (subject to heat, cold and rain): Exposure in a smoke filled and noisy environment frequently; must be available to work weekends, any shift and holidays.

PHYSICAL DEMANDS:

Stand and Walk – Constantly

Sit – Frequently

Handling – Frequently

Reach Outward – Frequently

Reach Above Shoulder – Occasionally

Climb– Occasionally

Crawl– Occasionally

Squat and Kneel – Frequently

Bend – Frequently

Lift/Carry – Frequently up to 20 lbs.

Occasionally up to 50 lbs.

Jog - Occasionally

Push/Pull – Frequently up to 20 lbs.

Occasionally up to 100 lbs.