Bartender

Summary:

Provides quality service to casino patrons in a professional, efficient and profitable manner, which promotes superior staff, guest and vendor relations.

Essential Functions:

• I.D. guest if they appear 30 years or younger.

• Efficiently prepares beverage orders for cocktail server or guest and inspects for accuracy.
• Suggestively sell menu items, specials and beverages at all times.
• Uses terms such as good afternoon, good evening, please, thank you, ma’am, sir, etc.
• Accepts money and makes change through point of sale system.
• Stocks supplies for work area.
• Performs daily cleaning duties; keeps bar station area neat, clean and sanitized.
• Applies the first-in/first-out procedure, properly labeling, rotating new and remaining products.
• Responsible for clearing bar and/or tables after each beverage is served, including replacing cocktail napkin and ashtray.
• Completes daily prep and cleaning checklist.
• Performs work duties in a professional manner.
• Neatly dressed with complete uniform and tribal gaming license on while on duty.
• Maintains company, employee and patron information confidentiality.
• Provides a high standard of professionalism and guest service.
• Performs other duties and special projects as assigned.
• Must be able to work days, evenings, weekends, holidays, and/or special events.

Knowledge, Skills, and Abilities (Minimum Qualifications):

• Must be at least 21 years old.
• High School Diploma or GED preferred.
• At least one-year bartending experience in a high-volume bar or full-service restaurant required.
• Certified bartending training preferred.
• Must be able to obtain and maintain a non-gaming permit.
• Must be able to obtain and maintain valid Washington State Food Handler’s permit.
• Must be able to obtain and maintain a current Class MAST 12 permit.
• Must successfully pass TIPS training within orientation period.
• Must be able to obtain ServSafe Certification within 6 month(s) of initial hire.

• Must be able to work various days including holidays.
• Knowledge and ability to operate point of sales system.
• Ability to accurately calculate basic math equations such as addition and subtraction.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.

Physical Demands / Work Environment:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk and/or stand for prolonged periods of time.
• Ability to occasionally lift and/or move up to 45 pounds.
• Ability to occasionally push and/or pull up to 45 pounds.
• Ability to frequently bend, squat and/or reach.
• Ability to project voice.
• Occasionally works near or around electricity.
• Occasionally works near or around mechanical moving parts.
• Occasionally exposed to toxic or caustic chemicals.
• Occasionally exposed to a high level of noise in the work environment.
• Occasionally exposed to tobacco smoke.
• Occasionally exposed to fumes or airborne particles.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.