PT Overnight Team Member - Hampton Inn Lewiston-Auburn

Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is seeking a friendly and detail-oriented Part Time Overnight Team Member (2 nights a week) to join our Team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas as well as providing PM Security and maintenance to shovel when it snows. You will also provide assistance to the Front Desk Staff as back-up to our Night Auditor in case of emergency call outs. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities :

• Receive list of assignments and / or shift checklist from MOD and prioritize items.
• Respond promptly to requests from guests and other departments.
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas.
• Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage, and hotel entrance.
• Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
• Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit / daily close, back-up and roll date.
• Provide exceptional guest service.
• Efficiently manage the operations of the front desk, ensure check in and check out is timely.
• Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures, and guest elevators.
• Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area, and employee restroom.
• Dust and polish furniture and remove marks / stains from walls and furnishings.
• Remove all trash, dirty linens, towels, and room service items from public areas.
• Vacuum carpets and clean floors.
• Deliver items to guest rooms upon request from front desk.
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels.
• Clean guest rooms on occasion.
• Notify maintenance department of needed maintenance or repairs.
• Clean and set up function / meeting rooms according to function sheets.
• Move and arrange furniture, turn mattresses.
• Empty trash receptacles and transport trash to dumpster.
• Take found items to designated lost and found area.
• Provide support to room attendants.
• Perform other duties as assigned.

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Colwen Hotels is an equal opportunity employer. EEO M / F / D / V