What are the responsibilities and job description for the Receptionist position at COMANCO?
POSITION: RECEPTIONIST
The Receptionist is responsible for greeting visitors in person and over the phone and directing them to the appropriate employee(s). The Receptionist deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. This position provides a primary initial point of contact for the Company. It is the responsibility of the receptionist to make a positive and professional first impression with visitors and callers.
The Receptionist performs a variety of highly responsible and clerical work requiring knowledge within the field. Responsibilities must be performed in a manner that clearly shows effective communication and cooperation and promote open exchange of information, respect, high ethical standards, and professionalism.
Job Focus:
- Perform all administrative tasks efficiently, including managing phones, organizing files, tracking information, maintaining logs/spreadsheets, and similar responsibilities.
- Respond to all incoming calls with professionalism, courtesy, and a welcoming demeanor, promptly directing them to the appropriate employee and efficiently providing caller information.
- Assist callers by promptly addressing their queries and providing the requested information in a helpful manner, including inquiries regarding job openings.
- Log all received checks and promptly notify relevant parties via email.
- Ensure timely procurement of office supplies and maintain an organized office supply inventory. Keep the supply room tidy and orderly.
- Create purchase orders and review invoices for accuracy.
- Assist in employee training and maintain records of certifications.
- Distribute monthly electronic birthday cards and employee anniversary certificates and gifts to COMANCO employees.
- Fulfill document scanning and copying requests promptly.
- Process and assist in resolving employee requests efficiently.
- Provide administrative support by composing letters, reports, and correspondence as required by Management.
- Perform other duties and special assignments, as assigned by Management.
Qualifications:
- Bi-Lingual (Spanish)
- Education: High School Diploma
- Experience: 2 years or more customer service or reception experience required. Strong Administrative and Time Management Skills.
- Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software; Order processing systems; Spreadsheet software and Word Processing software.
COMANCO is an Equal Opportunity Employer: minority/female/disability/veteran
Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Drug-free Workplace under Federal Law
