What are the responsibilities and job description for the Sr. Manager, Employee Relations position at Comcast (CC) of Willow Grove?
Job Summary
We are seeking a junior employment lawyer to join our dynamic team to handle escalated employee relations, legal and compliance issues for Corporate and Cable headquarters business units. Responsibilities include legal research, handling complex leave and accommodation requests, providing input on managing unique performance and conduct issues, developing employee-facing policies and processes, conducting training for HR, and representing the voice of the Employee Relations team on various projects and initiatives.Job Description
Core Responsibilities
Acts as POC for ER, legal and compliance issues for various Corporate and Cable Headquarters business units. Includes advising on discrimination, harassment, wage and hour, leaves and accommodation issues, as well as reorganizations and other sensitive employment matters.
Acts as escalation point for fair employment practices concerns raised through Comcast’s Open Door and Comcast Listens reporting channels. Ensures the Employee Advisory services team conducts appropriate investigations and recommends appropriate corrective action. Analyzes trends that may require training or other actions.
Partners with the Absence Management team to evaluate escalated leave and accommodation requests and recommend appropriate action.
Primary point of contact for legal research requests from the Employee Relations team.
Identifies and implements HR policy and process improvements.
Conducts training for HR on employment law matters.
Works on various projects implicating employee relations concerns (evaluating pay practices, ensuring compliance with new state and local employment laws, implementation of broader company initiatives, etc.)
Provides guidance and advice to Human Resources on employee issues where the company interests are at risk.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Other duties and responsibilities as assigned.
Qualifications:
JD from accredited law school
2 years experience practicing employment law, including advising multistate employers
Excellent interpersonal and communication skills, both verbal and written, with the ability to effectively engage with employees at all levels of the organization
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Employee Relationships, Employment Issues, Human Resources Policies, Labor and Employment Law, Strategic AdviceWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Juris Doctor (Required)Certifications (if applicable)
Relevant Work Experience
7-10 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
