What are the responsibilities and job description for the Business Growth Specialist position at Comcast Corporation?
Job Description
This role involves developing new business partnerships and organizational affiliations to enhance Comcast positioning and brand in a specific territory. You will maintain quality sales records and prepare sales and activity reports as required.
You will also be responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience. New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses are key objectives in this role.
Key Responsibilities
- Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
- Maintaining quality sales records and preparation of sales and activity reports as required.
- Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
- New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
- Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
- Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
- Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
- Effectively manage a territory with a high activity and comprehensive business plan.
- Management of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
- Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
- Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
- Remain knowledgeable of Comcast products and services to facilitate sales efforts.
- Achieve and exceed assigned sales and business quality objectives.
- Adherence to all company standards and business professionalism.
- Punctual, regular and consistent attendance.
- Other duties and responsibilities as assigned.