What are the responsibilities and job description for the Engineer 1, BNOC - Operations Center (Overnight Shift) position at Comcast Corporation?
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24 / 7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Responsible for operating, managing, and supporting high profile Commercial customers and network services as well as associated infrastructure in a 24 / 7 environment. Examples of infrastructure include but not limited to routers, switches, CMTS, etc. Day to day operational responsibilities includes pro-active monitoring, isolation, triage, and resolution of all network outages / impairments. Serves as operations support for various regions, vendors, internal / external organizations. Drives standardization and service focused instrumentation. Contributes to the command-and-control network related activities focused on restoration of outages, clear and concise communication across Comcast / Commercial customers and rapid restoration of network services. Works and directly leads external vendors, third parties, and associated fix agents, when necessary, to address issues across the network, peering arrangements, inter-operability issues, etc. Works with limited supervision and direction while executing associated functions and responsibilities. Follows all operational practices and independently determines / develops approaches for non-routine solutions. Receives general direction in area of focus.
Job Description
Sunday - Thursday or Tuesday - Saturday
- must be able to work both shifts
12am - 8am (Overnight - Virtual)
Core Responsibilities
Employees at all levels are expected to :
Disclaimer :
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years , 5-7 Years, 2-5 Years, 0-2 Years, 15 Years , 7-10 Years
