Technical Sales Support Specialist (Apply in minutes)

Comcast brings together the best in media and technology. We drive innovationto create the worlds best entertainment and online experiences. As a Fortune50 leader, we set the pace in a variety of innovative and fascinatingbusinesses and create career opportunities across a wide range of locationsand disciplines. We are at the forefront of change and move at an amazingpace, thanks to our remarkable people, who bring cutting-edge products andservices to life for millions of customers every day. If you share in ourpassion for teamwork, our vision to revolutionize industries and our goal tolead the future in media and technology, we want you to fast-forward yourcareer at Comcast.

• Job Summary
• Responsible for technical sales support on Advanced Voice services to achievetarget budget for the sales professionals with which they are aligned. Act asthe technical expert during the presales process and provide experiencedsupport to the customers technical team to bridge their need with Comcastservices and products. Works as a collaborative member of the sales team tomarket and sell the Companys voice product lines including Comcast ManagedVoice, PRI, SIP Trunks, Hospitality and BCI services as a bundle or standaloneoffer.
• Job Description
• Core Responsibilities
• Analyze customer requirements and needs to understand how Comcast products and services can be applied to meet the needs of the customer.
• Translate technical design requirements and create and deliver sales presentations that demonstrate technical knowledge of Comcast products and services.
• Prepare proposals that include cost effective solutions for customers while solving potential configuration challenges.
• Recommend appropriate product bundles with accurate pricing promotional discounts for multi-product orders.
• Set appropriate expectations and follow up with the customer on project timeline and completion.
• Drive sales closure to shorten the sales cycle and ensure goals and objectives are achieved.
• Train and coach sales professionals to understand and successfully sell advanced voice solutions.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Employees at all levels are expected to :
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do whats right for each other, our customers, investors and our communities.
• Disclaimer :
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
• Comcast is proud to be an equal opportunity workplace. We will consider allqualified applicants for employment without regard to race, color, religion,age, sex, sexual orientation, gender identity, national origin, disability,veteran status, genetic information, or any other basis protected byapplicable law.
• Skills :
• Identifying Customer Needs; VoIP Solutions; Troubleshooting; Product Sales;Technical Sales Base pay is one part of the Total Rewards that Comcast provides to compensateand recognize employees for their work. Most sales positions are eligible fora Commission under the terms of an applicable plan, while most non-salespositions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connectyou to the support you need when it matters most, and should help you care forthose who matter most. That’s why we provide an array of options, expertguidance and always-on tools, that are personalized to meet the needs of yourreality – to help support you physically, financially and emotionally throughthe big milestones and in your everyday life. Please visit the [compensationand benefits summary ](https : jobs.comcast.combenefits) on our careers sitefor more details.
• Education
• Bachelors DegreeWhile possessing the stated degree is preferred, Comcast also may considerapplicants who hold some combination of coursework and experience, or who haveextensive related professional experience.
• Relevant Work Experience
• 10 Years , 5-7 Years, 2-5 Years, 0-2 Years, 15 Years , 7-10 Years