What are the responsibilities and job description for the Account Manager 3, Enterprise Direct Sales position at Comcast?
Job Summary
We are seeking a Strategic Account Manager to provide leadership for an assigned portfolio of existing, strategic mid-market customers. The ideal candidate will generate new business within an assigned group of leads and opportunities, develop overall account strategies for specific named account customers, and deliver annual customer revenue and retention objectives.
Core Responsibilities
- Manage the cultivation, execution, and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment.
- Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
- Generate and close sales and revenue opportunities with new customers as assigned through leads and opportunities.
- Proactively engage customers to understand changing business needs to identify upselling/cross selling and new product revenue growth opportunities.
- Prepare and conduct regular bill reviews with all customers; prepare and conduct quarterly business reviews (QBR) with key customers.
- Reneew customer contracts to protect and grow existing revenue streams.
- Maintain excellent knowledge of Company's products/services, pricing practices, and selling skills.
- Initiate and deliver proposed solutions to meet the needs of assigned customers.
- Serve as primary escalation point for any customer issues.
- Collaborate with Sales, Finance, and Operations leadership to develop specific account management plans.
- Develop cross-functional relationships with support groups.
- Position and sell Company Business Class services across multiple organizational levels.
- Manage existing revenue, sales opportunities, quota, funnels, and forecasts consistent with Region, Division, and Corporate sales, service, and operational goals and objectives.
Key Qualifications
- Bachelor's Degree
- 10 Years of relevant work experience in sales
