What are the responsibilities and job description for the Senior Institutional Trust Analyst position at Comerica Bank?
Institutional Trust Senior Analyst
The Institutional Trust Senior Analyst role will be responsible for providing day-to-day support for our Institutional Trust Clients including Insurance Companies (domestic and offshore), Non-Profit, Taft Hartley, Municipalities, or Corporate Benefit Accounts. The role will support three to four Relationship Managers by being the primary contact, ensuring all client needs are being met, and assisting with all client onboarding/offboarding tasks. In addition, this individual will work closely with the Middle and Back office teams to ensure client inquiries are being escalated appropriately until the issue is closed.
What We Can Offer You
Successful incumbents possess integrity and trust, listening skills, problem solving skills, are composed, focused on the customer and action oriented and have interpersonal savvy, intellectual horsepower, a drive for result and strong peer relationships.
Position Responsibilities
Category B - 3-4 days in office on designated days/1-2 days remote
Hours
8:00am - 5:00pm Monday - Friday
Salary
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
The Institutional Trust Senior Analyst role will be responsible for providing day-to-day support for our Institutional Trust Clients including Insurance Companies (domestic and offshore), Non-Profit, Taft Hartley, Municipalities, or Corporate Benefit Accounts. The role will support three to four Relationship Managers by being the primary contact, ensuring all client needs are being met, and assisting with all client onboarding/offboarding tasks. In addition, this individual will work closely with the Middle and Back office teams to ensure client inquiries are being escalated appropriately until the issue is closed.
What We Can Offer You
- Comerica Funded Retirement Plan and 401(K) Matching
- Paid Time Off (PTO)
- Employee Stock Purchase Plan
- Paid Holidays, Floating Cultural Holiday
- Medical, Dental, Vision, Life Insurance
- Flexible Schedules
- Parental Leave and Adoption Assistance programs
- Community Volunteer Opportunities
- "Top 50 Diversity Company" by Diversity Inc.
- Global 100 for Most Sustainable Corporations
Successful incumbents possess integrity and trust, listening skills, problem solving skills, are composed, focused on the customer and action oriented and have interpersonal savvy, intellectual horsepower, a drive for result and strong peer relationships.
Position Responsibilities
- Manage client relationships which have been assigned by maintaining account profiles, developing and maintaining client specific procedures, and documenting unique account processing requirements.
- Monitor account balances/activity and initiate actions such as fund and trade orders, contributions and disbursements and required reporting to ensure accounts are in full compliance with established standards to reduce financial and reputational risk to client and bank.
- Verify input for accuracy when processing transactions in an assigned account. When approving a transaction, verify data input to the accounting system with the client directive. Proactively resolves inaccuracies (seeking guidance if necessary) to minimize financial impact and reputational risk to the client and bank.
- Communicate with clients, and third party providers such as consultants, auditors, actuaries, investment managers and various internal departments to ensure that all account activity is posted in a timely and accurate manner.
- Monitor and process incoming directives and log them into the appropriate database. Review daily to ensure requested transactions are processed accurately and within established deadlines. Monitor the Group mailbox for items related to your specific book of accounts or the analyst you backup
- Complete projects and special requests by the stated deadline. Deliver reports within stated deadline with no errors.
- Research, resolve and document all exception situations requesting guidance when necessary to increase knowledge.
- Complete all steps associated with new account set-up and closing account requirement. Complete all assigned annual account reviews and provide required documentation for annual relationship reviews to the assigned Relationship Manager.
- Bachelor's degree from an accredited university AND 2 years of financial analysis experience OR High School Diploma AND 5 years of financial analysis experience
- 3 years of experience with Microsoft Word and Excel
- 1 year of experience with Microsoft Access
Category B - 3-4 days in office on designated days/1-2 days remote
Hours
8:00am - 5:00pm Monday - Friday
Salary
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.