What are the responsibilities and job description for the Front Desk Agent position at Comfort Inn and Suites Gulf Shores?
We are looking for a friendly, service-oriented Front Desk Agent to join our team at our new hotel in Gulf Shores.
Responsibilities, experience and skills:
* greet and welcome guests
* assist guests with check-in, check-out process
* make, change and confirm reservations
* answer all incoming telephone calls
* obtain and verify guest information, post charges, verify credit cards information
* provide customers with high level of service, assist in individual requests and questions about the hotel as well as the local area.
* resolve guests issues in a calm, effective and timely manner
* problem-solving skills, discipline and organization are essential
* good team player
Experience is a plus but not required
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $14 - $16