What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at Comfort Inn and Suites Shelbyville?
About us
Comfort Inn and Suites Shelbyville is a small business in Shelbyville, KY. We are professional, customer-centric and engaging.
Our work environment includes:
- Modern office setting
- Casual work attire
- Relaxed atmosphere
We are looking for a Front Desk Clerk/Night Auditor to join our team. The successful candidate will be responsible for providing exceptional customer service, checking guests in and out of the hotel, and managing the front desk operations during the night shift. The ideal candidate will have excellent communication skills, be highly organized, and have a strong attention to detail. This is an excellent opportunity for someone who is looking to gain experience in the hospitality industry.
Responsibilities:
- Greet guests upon arrival and check them in and out of the hotel.
- Answer incoming calls and provide assistance to guests.
- Maintain a neat and orderly front desk area.
- Ensure all guests are provided with exceptional customer service.
- Maintain accurate records of guest information, payments, and reservations.
- Perform nightly audit duties such as balancing accounts, reconciling cash drawers, and preparing reports.
- Perform basic administrative tasks such as filing paperwork and responding to emails.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Parental leave
- Tuition reimbursement
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Work Location: In person
Salary : $13 - $14