What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at Comfort Inn by Choice Hotels?
Overview:
We are seeking a Front Desk Agent to join our team at a hotel in providing exceptional guest service. We are looking for a Night Shift clerk. The ideal candidate will have a passion for hospitality and excellent communication skills. Must have choice hotels experience to be considered.
Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel and surrounding areas
- Check guests in and out of their rooms efficiently
- Handle guest inquiries and resolve any issues promptly
- Answer phone calls and direct them to the appropriate department
- Assist with night audit procedures as needed
- Maintain a clean and organized front desk area
- Provide support to guests when required
Qualifications:
- Previous experience in a hotel or resort setting is preferred
- Strong customer service skills with a focus on guest relations
- Excellent phone etiquette and familiarity with Choice hotel systems
- Ability to work effectively in a fast-paced environment
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: $12.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Commuter assistance
- Flexible schedule
- Free parking
- Professional development assistance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Monday to Friday
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Maumee, OH 43537 (Required)
Ability to Relocate:
- Maumee, OH 43537: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $17
