What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at Holiday Inn Express-Tiffin?
Hours: 3PM-11PM/11PM-7AM
Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
- Takes reservation requests and making adjustments to reservations as needed
- Works with Hotel Management and other team members to provide an excellent guest experience
- Uses our front desk computer system to complete customer transactions and run reports
- Communicates with the housekeeping team to be aware of room availability or guests
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Overnight shift
Work Location: In person
