Head Housekeeper

At Comfort Inn & Suites, our guests choose to stay with us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Head Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.
Duties include:

• Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
• Solid understanding of housekeeping and laundry supplies
• Teach employees importance of, and how to greet guests and courteously solve guest requests
• See that inspection program is consistently maintained
• Assure all safety and security policies and procedures are followed
• Work closely with all other Departments
• Inspect rooms daily
• Experience purchasing linens and housekeeping supplies
• Current on latest housekeeping and laundry technology
• Experience teaching, supervising, and mentoring multilingual and multicultural staff

• Ensure OSHA and ADA policies are adhered to
• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
• Insures proper staffing levels for customer service goals
• Coach and counsel employees to reflect Choice Hotels service standards and procedures

Choice Hotels associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Comfort Touch.

Qualifications

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2 years or more of progressive hotel Rooms Management experience
• With opening hotels, previous hotel pre-opening experience preferred
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Clear concise written and verbal communication skills in English
• Must have excellent organizational, interpersonal and administrative skills

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift

Experience:

• Cleaning: 2 years (Required)

Work Location: In person

Salary : $17 - $19