What are the responsibilities and job description for the Hotel Night Auditor position at Comfort Inn by Choice Hotels?
Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, providing exceptional guest service, and maintaining the overall security of the hotel during the night shift.
Duties:
- Perform night audit procedures to reconcile daily guest accounts and charges
- Verify and balance entries and records of financial transactions
- Prepare and distribute daily reports to management
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with check-in and check-out processes as needed
- Monitor the hotel premises for security purposes
- Maintain a clean and organized front desk area
- Collaborate with other departments to ensure smooth operations during the night shift
Qualifications:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Strong communication skills with fluency in multiple languages preferred
- Knowledge of night audit procedures and hotel phone systems
- Excellent phone etiquette and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Proficient in computer systems, including Microsoft Office Suite
- Detail-oriented with strong organizational skills
Benefits:
- Competitive pay based on experience
- Opportunities for career growth within the hospitality industry
If you are a dedicated individual with a passion for providing exceptional guest service, we encourage you to apply for the position of Night Auditor. Join our team and contribute to creating memorable experiences for our guests.
Job Type: Part-time
Pay: From $15.50 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Nights as needed
- Night shift
- Overnight shift
Ability to Relocate:
- Brattleboro, VT 05301: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16
