What are the responsibilities and job description for the Front Desk Clerk position at Comfort Inn & Mainstay Suites Edinburg?
Job Summary:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and resolve any issues promptly
- Process payments and maintain accurate guest accounts
- Provide information about hotel services, facilities, and local attractions
- Assist with night audit procedures as needed
Qualifications:
- Previous experience in a customer service role, preferably in a hotel setting
- Strong communication skills and phone etiquette
- Ability to multitask and work well under pressure
- Knowledge of hospitality industry practices and guest relations
- Bilingual proficiency is a plus
- Familiarity with hotel management systems is advantageous
This position offers the opportunity to work in a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable experiences for our visitors. If you are passionate about providing exceptional service and enjoy working in a fast-paced setting, we encourage you to apply for the Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- On call
- Weekends as needed
Ability to Relocate:
- Edinburg, TX 78539: Relocate before starting work (Required)
Work Location: In person
Salary : $9 - $10