What are the responsibilities and job description for the Hotel Front Desk Agent position at Comfort Inn Marion NC?
We are searching for a full time front desk agent. Ideal applicants will be flexible and willing to work multiple shifts; including mornings, nights, weekends, and holidays as scheduled and as needed.
Front Desk Agent duties include but are not limited to;
- Check guests in/out
- Answer guest questions
- Take reservations over the phone
- Handle guest requests and complaints to the best of your ability
- Ensure that all guest information including payment information, phone numbers, addresses, and names are correct
- Perform night audit
- Start breakfast
- Sweep/Mop/Vacuum in the lobby and office
- Maintain a clean and organized work environment
- Look after the property to ensure safety and security
- Follow instructions and tasks as delegated by management
The ideal candidate will be someone who is friendly, reliable, organized, hard-working, can follow simple rules, and can take pride in their work.
Experience is a plus, but not a requirement.
Sales skills are a plus for evening shift!
Candidate must have their own form of reliable transportation, be able to commute to work, and hold a valid US driver's license.
Comfort Inn is proud to be a drug-free workplace.
Shift times are as follows:
- - 1st Shift 8AM-4PM
- - 2nd Shift 4PM-12AM
- - 3rd Shift 12AM-8AM
Please note that applicants will be expected to some or all of the above shifts. If you are unable to work a flexible schedule, please kindly notify us of that in your application.
Please call/text/voicemail 828-292-8917 or call the front desk directly at 828-652-4888. In-person applications are strongly encouraged.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $12 - $15